Namaht - Support Worker

Job Description

Namaht Support Worker

Introduction

Tobique Child & Family Services Agency Inc. is grounded in the spirit of community, language, and cultural strength of the Wolastoqewiyik people. Our mission centers around supporting the well-being of Neqotkuk children and families through culturally informed, community-rooted services.

Position Summary

“Namaht” means “my home” in the Wolastoqey language, it is more than a residence; it is a place of belonging, healing, and growth. The Namaht - Support Worker provides meaningful support and mentorship to clients residing at Namath, a live-in, community-based home designed to meet the unique needs of children and youth in a structured and culturally grounded environment. This role supports the emotional, mental, and life-skill development of clients while maintaining a safe, respectful, and empowering setting.

Key Responsibilities

• Create and maintain a safe, supportive, and culturally responsive environment.
• Build trusting relationships with clients that encourage self-confidence and respectful communication.
• Support daily living skills, personal growth, and community involvement activities.
• Assist in implementing individualized case plans as guided by assigned Social Workers.
• Follow the daily schedule and routines of Namaht with consistency and care.
• Maintain client confidentiality and adhere to information-sharing protocols across all platforms.
• Provide transportation for clients when required.
• Complete accurate and timely documentation as per agency requirements.
• Communicate any client-related concerns or incidents to the Namaht - Manager or on-call staff promptly.

Qualifications

• Diploma in Social Services Community Worker (SSCW) from NBCC is considered an asset; candidates who do not possess the diploma must be willing to enroll in the course.
• Strong knowledge of Wolastoqey/Maliseet culture, teachings, and community values.
• Previous experience working with Indigenous communities and youth is a strong asset.
• Ability to manage sensitive information with confidentiality and professionalism.
• Capable of working in a fast-paced, emotionally sensitive environment.
• Competent in Microsoft Office (Outlook, Word, Excel) and documentation systems.
• Valid New Brunswick Driver’s License.
• Clear Criminal Record Check, Vulnerable Sector Check, and Social Development record Check are required.
• Must successfully pass a drug test before and during employment in accordance with TCFSA's Drug and Alcohol Policy.