National Sales Manager - Hospitals and Health Systems

Job posting: National Sales Manager, Hospitals & Health Systems (permanent full-time)

Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next National Sales Manager, Hospitals & Health Systems?

We’re looking for a National Sales Manager, Hospitals & Health Systems join our Business Development, Client Services & Solutions (BDCSS)team! This role is a full-time position working remotely with up to 30% of travelling required.

The National Sales Manager, Hospitals & Health Systems will drive revenue growth and develop strategic relationships across the hospital sector. This role is responsible for business development, account growth, and customer engagement with hospitals, Regional Health Authorities, Shared Service Organizations, and other healthcare stakeholders, with a focus on laboratory and transportation/logistics services.

The successful candidate will work closely with operations, marketing, scientific, and leadership teams to understand customer needs, identify growth opportunities, support service delivery, and achieve business objectives.

Come join our team and experience the Dynacare Difference!

Status: Full-time permanent

Hours: Monday to Friday, regular hours (37.5 per week)

Discipline: Sales

Workstyle: Remote with up to 30% travelling required.

Location: Brampton, ON (remote)

Internal deadline date to apply: October 28, 2026, at 5pm EST.

Why Dynacare is an amazing place for YOU:

• Join an award-winning "Top Employer" with meaningful and impactful career opportunities
• Access a health and wellness benefits program that supports you and your loved ones
• Grow and thrive with a dynamic, successful company through internal mobility opportunities
• Invest in your future through RRSP match benefits and an employee stock purchase program
• Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Sales Execution

• Develop, manage, and be accountable for sales budgets and revenue targets within assigned hospital markets.
• Create and execute annual territory plans, including growth initiatives, and budget management that align with company strategic goals.
• Identify, pursue, and secure new business opportunities while expanding existing customer relationships.
• Manage the sales process from prospecting and proposal development through negotiation, contract execution, and onboarding.
• Support / Lead Health System RFP responses
• Maintain key customer relationships, develop and implement strategies for expanding the customer base and improving the national market position

Customer & Market Engagement

• Build and maintain relationships with hospitals, Regional Health Authorities, Shared Service Organizations (e.g., Mohawk Medbuy), industry associations, and government stakeholders.
• Present solutions, negotiate agreements, and manage key customer relationships.
• Develop and implement account growth and retention strategies.
• Support contract management activities and ensure compliance with contractual obligations.
• Prioritize client account coverage ensuring trustful and collaborative partnerships through professional, transparent communication.

Cross-Functional Collaboration

• Partner with operations teams to consistently deliver on the brand promise and manage issues
• Partner with operations teams to ensure successful implementation and delivery of services.
• Collaborate with marketing teams to identify opportunities and support program development and execution.
• Work with scientific stakeholders to facilitate responses on complex laboratory, scientific, and clinical inquiries.
• Communicate customer feedback, priorities, and emerging needs to internal teams to support continuous improvement and service development.
• Champion the development and use of sales tools, reporting, analytics, scorecards, and related processes.

Account Management & Leadership

• Lead sales and account management activities within assigned territories.
• Provide project management support for customer implementations and strategic initiatives.
• Collaborate with internal teams to support account growth and customer retention.
• Provide direction, coaching, and leadership to hospital account managers, where applicable.
• Support the development and achievement of annual and quarterly revenue markers through strategic objectives
• Work with various teams to champion the development of required tools and processes (e.g., RFP, Reporting, Analytics and scorecards)
• Support contract management process to ensure 100% compliance
• Work closely with operational functions (Customer service, Lab Operations, Program managers and Account Managers) to define service level requirements for relevant operations (e.g. onboarding, customer service inquiry resolution, etc.)
• Work with Legal to ensure all activities comply with relevant regulatory Acts, legal demands and ethical standards.

What YOU bring to the role:

• Proven understanding of the Canadian Healthcare landscape and Provincial Healthcare systems gained through industry experience
• 5+ years of sales, business development, or account management experience, within healthcare, laboratory services, diagnostics, medical logistics, or a related field.
• Post-secondary education in Business, Healthcare, Life Sciences, or related field.
• Demonstrated success in achieving sales targets and growing strategic accounts.
• Experience working with hospitals, health systems, provincial health authorities, and healthcare procurement organizations.
• Strong relationship management, negotiation, presentation, and strategic planning skills.
• Experience with complex sales cycles, contracts, and RFP processes.
• Excellent communication, organizational, and project management skills.
• Proficiency with CRM systems and Microsoft Office applications.

Technical Skills

• Demonstrated capability in developing the vision and purpose for the business
• Ability to identify key drivers of a complex business and develop a focused strategy
• Ability to apply 12-to-18-month enterprise goals to develop regional quarterly/annual strategies to execute business strategy
• Capability to quickly and effectively convert strategy into action and tactics and identify and interpret key business metrics
• Ability to identify and assess new business opportunities
• Proven ability to identify and optimize business opportunities aligned to mutual wins and positive financial return for the organization
• Ability to analyze past practices and apply new or revised strategies to optimize future business results
• Demonstrate a high financial acumen with understanding of P&L and the financial implications of one’s business decisions

Social Process Skills

• Ability to influence cross-functionally, build credibility quickly with internal stakeholders to ensure needs of healthcare provider clients are being met
• Ability to influence-up, identify and escalate key issues where appropriate
• Ability to adapt quickly to a changing environment
• Exceptional verbal and written communication skills
• Possess a superior level of negotiation, influencing, and persuasion skills to support the building of stronger customer relationships externally and internally
• Encourage others to speak and solicit new ideas from others and differing points of view
• Exhibit demonstrated ability to search out and utilize feedback to enhance personal and leadership role
• Exhibit courage in a positive fashion and challenges the status quo to support superior business performance.
• Exhibit demonstrated ability to search out and utilize feedback to enhance personal and leadership role.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.