New Home Advisor

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting – and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

What we offer

Mattamy Homes is opening new Mattamy Stores and creating opportunities for exceptional New Home Advisors who excel in consultative, high‑end environments.

The New Home Advisor is the first point of contact for prospective purchasers and plays a critical role in delivering the best homeowner experience. We’re looking for confident sales professionals with a proven track record of generating and converting leads into buyers, guiding purchasers through the end-to-end sales process and consistently achieving sales targets. As a New Home Advisor, you’ll be representing a brand known for quality, design and integrity.

If you’re someone who thrives in a competitive environment, takes full ownership of the sales process and brings discipline and persistence to every opportunity, then we are the team for you.

This role requires the ability to work a flexible schedule, including evenings, weekends, and holidays, in alignment with Mattamy Store operating hours.

What you’ll do

Customer Experience & Sales

• Represent the company as the primary point of contact for all prospective purchasers and homebuyers.
• Nurture an excellent customer experience from lead through to closing.
• Establish rapport with visitors and leads; educate customers on available homes, communities, features, options, and pricing.
• Conduct Mattamy Store and model home tours; review site plans, floor plans, elevations, and available upgrades.
• Qualify prospects by understanding needs, lifestyle, budget, and timing; guide customers through the decision-making process.
• Deliver an exceptional homebuying experience aligned with company standards and customer satisfaction goals.
• Respond promptly, accurately, and professionally to purchaser and homeowner inquiries.

Sales Process & Documentation

• Thoroughly understand and clearly explain the Agreement of Purchase and Sale and all related documentation.
• Prepare, review, and enter purchaser information, agreements, amendments, and deposits into the systems.
• Maintain accurate and complete purchaser files in accordance with internal policies and audit requirements.
• Track all customer interactions, appointments, and activities in the CRM systems.
• Conduct purchaser appointments at key milestones throughout the sales process.

Mattamy Store Operations

• Help maintain a professional, welcoming, and organized environment.

• Participate in sales launches, special events, and community promotions as required.
• Attend regular sales meetings and collaborate with construction, marketing, and customer care teams.
• Support Sales Administrators and other sales staff as needed to ensure smooth day-to-day operations.

Market Awareness & Continuous Improvement

• Stay informed on market conditions, competitor activity, pricing, and product offerings.
• Maintain working knowledge of construction stages, mortgage processes, and closing requirements to better educate purchasers.
• Comply with all company policies, systems, procedures, and regulatory requirements.
• Uphold the highest standards of professionalism, ethics, and brand representation.

What you bring

• Minimum 5+ years of proven sales experience, ideally in luxury, premium, or high‑value transactional environments.
• Candidates must be willing to work from multiple Mattamy Store locations across the Greater Toronto Area (GTA) and may be reassigned to different locations on a temporary or permanent basis based on business requirements.
• Strong understanding of consultative selling and relationship management.
• Proven strategies to identify customer priorities and support confident decision‑making.
• Exceptional interpersonal, communication, and presentation skills.
• Strong customer service orientation with the ability to build trust and credibility.
• Excellent organizational, time management, and attention-to-detail skills.
• Comfortable using CRM systems and Microsoft Office applications.
• Self-motivated, results-driven, and able to work independently in a fast-paced environment.

Bonus points

• Proficiency in additional languages is considered an asset.

Please note that being a licensed real estate sales representative is not a requirement of employment with the Company. Therefore, it may not be feasible to renew your salesperson registration if you were to be employed in a sales position with Mattamy Homes.

Hours of work

This role will work on a 4 day per week schedule including Saturday & Sunday.

Compensation

This role will have a compensation structure comprised of a base salary and commissions.

We encourage applicants who meet most of the role requirements to hit that submit button and apply! It’s okay if you don’t have 100% of the requirements. If you’re the right candidate, we’ll help you learn and grow.

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

Be yourself. We want it that way.

At Mattamy, we're passionate a​b​​out creating and promoting a diverse and inclusive environment where everyone ​can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone. ​​​​

Mattamy Homes Canada is committed to providing accommodation for people with disabilities. If you require accommodation through any aspects of the selection process, please notify us on your application and we will work with you to meet your needs.

Mattamy companies may use artificial intelligence (AI) tools to support our hiring process, including to help screen or assess candidates along the way. These tools work behind the scenes, while people remain at the heart of every hiring decision.

Qualified applicants will be contacted directly by the Talent Acquisition team.