NOC 12201 - Insurance adjusters and claims examiners

Job Summary

Assess and process insurance claims by evaluating coverage, liability, and damages. Communicate with claimants and service providers to resolve claims efficiently and accurately.

Number of Positions

5

Main Duties

• Investigate reported losses by gathering evidence, interviewing claimants and witnesses, and inspecting property or vehicles as required
• Review policy terms and coverage to determine entitlement and applicable limits
• Analyze documentation such as medical reports, police reports, repair estimates, and receipts to assess claim validity
• Determine liability, calculate damages, and recommend approval, denial, or settlement amounts
• Negotiate settlements with claimants, legal representatives, and service providers while ensuring compliance with policy and regulatory requirements
• Prepare and maintain detailed claim files, reports, and correspondence using claims management systems

Requirements

• Post-secondary diploma or certificate in insurance, business, finance, or equivalent work experience in claims handling
• Previous experience investigating and administering insurance claims or related casework
• Working knowledge of insurance coverages, claims processes, and relevant regulations and legislation
• Strong analytical and investigative skills with attention to detail and sound judgment
• Effective written and verbal communication skills, including negotiation and customer service
• Proficiency with claims management software and office applications, and ability to travel to inspection sites as needed

Required Skills

• Claims assessment and file management
• Risk evaluation and liability determination
• Negotiation and dispute resolution
• Report writing and documentation
• Customer service and stakeholder communication
• Time management and prioritization

Benefits

Benefits include competitive wages, supportive work environment, opportunities for growth, training support, and other employer-specific benefits depending on the position and location.

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About GTR Worldwide

We are a Canadian immigration, recruitment, and settlement company based in Canada, with multiple branches across the globe. We support clients who have decided to relocate to the land of opportunities by offering services related to employment, education, immigration, recruitment, and settlement.

At GTR Worldwide, we aim to provide professional Canada visa consultancy and recruitment support to help newcomers feel informed, prepared, and confident. We assist a wide range of clients and agents from around the world and work to build their strengths and confidence so they can pursue opportunities in Canada.

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