Office Admin

Job Description: Office Administrator

Company: AssessMed Mississauga
Location: 5945 Airport Road, Suite 335, Mississauga, Ontario L4V 1R9 (In-Person)
Status: Permanent Full-Time
Compensation: $40,000 per annum

About AssessMed

For over 30 years AssessMed has been completing independent, unbiased, evidence-based medico-legal evaluations and file reviews to several markets including but not limited to auto insurance, defense and plaintiff tort medicals, Accident Benefits, Catastrophic claims, Life and Health Disability referrals as well as cases from HR representatives throughout corporate Canada. AssessMed is a true national provider with strategically located regional offices in BC, Alberta, Ontario (4), Quebec and the Maritime Provinces (2).

Position Overview

We are seeking an energetic, enthusiastic, and highly proactive Office Administrator to join our fast-paced Mississauga team. The ideal candidate is a quick-thinking professional who thrives in a dynamic environment, easily pivots between tasks, and maintains a high level of stamina to support the physical and administrative demands of a busy medical office. This role requires a dedicated focus on strict data archiving, precise logistics, and providing gender-specific chaperoning for female examinees during physical assessments.

Main Responsibilities

• Appointment Logistics & Outreach: Execute high-volume outreach including phone confirmation and reminder calls. Coordinate and arrange transportation and professional interpreters for upcoming scheduled assessments.
• Clinical Chaperoning: Provide vital clinical support by chaperoning physical assessments specifically for female examinees to ensure comfort, privacy, and compliance.
• Data Entry & Document Management: Input data efficiently and save digital appointment confirmations into our system. Execute daily scanning, digital archiving, filing, and other administrative tasks under tight deadlines.
• Front Office & Reception Backup: Greet clients warmly and handle general inquiries. Provide vital front-desk reception backup, managing the primary phone lines with accuracy and efficiency.
• Identity & Privacy Compliance: Complete mandatory photo ID checks for all assessments, document the ID type on consent forms, and maintain strict confidentiality regarding personal health information (PHI).
• Inventory & Physical Logistics: Monitor and order office supplies. Frequently organize the supply room and reception areas, which includes safely lifting, moving, and stocking boxes and parcels weighing up to 20 lbs.

Required Qualifications

• Language Proficiency: Must be fully proficient in English (fluent verbal and written communication skills are strictly required).
• Technical Skills: Excellent typing skills (minimum typing speed of 45 WPM is non-negotiable). Median skill level in Microsoft Office Suite (Word, Excel, Outlook, Teams). Prior experience using SmartSimple is considered a strong asset.
• Education: A Medical Office Assistant Certificate or Office Administration Diploma.
• Experience: A minimum of 1 year of relevant administrative experience, including customer service experience in a high-volume, front-counter environment within the last 5 years.

Physical & Mindset Attributes: High energy, enthusiasm, and excellent physical stamina to stay active across the office floor and safely lift up to 20 lbs.

Why choose AssessMed?

• Comprehensive and flexible health and dental choices with Flex benefits
• Lifemark Employee Assistance Program
• Shoppers Drug Mart Employee Discount (30%)
• Employee Stock Purchase Plan (25%)
• Paid vacation and Wellness days
• Annual continuing education allowance of $1500 (applicable towards credential or designation fee)
• Goodlife Fitness Corporate Discount Gym Membership
• Ongoing internal training and development with opportunities for mentorship
• A diverse and inclusive workplace with a track record of high employee engagement and teamwork
• Nationally recognized brand with a strong digital presence

Thank you for your interest in joining our team! We appreciate the time and effort you’ve taken to apply for this position. Our team will carefully review all applications and contact candidates who meet the qualifications for the next steps. We encourage you to keep an eye on our future job openings. We look forward to connecting with the right candidate soon!

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