OpenText Analyst - Operate (Future Opportunity)

Job Type: Permanent
Work Model: Hybrid
Reference code: 134627
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

We are seeking an OpenText Analyst to support the implementation, configuration, enhancement, and maintenance of enterprise content management and content services solutions. In this role, you will work closely with clients, technical teams, and business stakeholders to deliver OpenText-based solutions that improve content management, document workflows, information governance, and business processes.

This opportunity is a future opportuntity for an upcoming engagement, ideal for a professional with 2+ years of experience working with OpenText technologies who enjoys solving business challenges through technology, working in collaborative project environments, and building expertise in enterprise content management platforms.

What will your typical day look like?

In this role, your day-to-day work will involve supporting the implementation, administration, and ongoing maintenance of OpenText Content Server, Content Suite, and Extended ECM for SAP solutions. You will configure and maintain content management applications, workflows, forms, web reports, and templates, while helping gather business requirements and translate them into practical functional and technical solutions. You will also support integrations between OpenText platforms and enterprise applications, participate in data and content migration activities, and assist with planning, execution, testing, validation, and defect resolution.

As part of the broader project team, you will troubleshoot application issues, provide ongoing support for OpenText environments and SAP integrations, create and maintain technical documentation, solution designs, and configuration guides, and contribute to client workshops, project meetings, and solution demonstrations. You will also be encouraged to stay current with OpenText product capabilities and industry best practices to help deliver effective content management solutions.

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Enough about us, let’s talk about you

You are someone with these skills, experience and qualifications:

• 2+ years of experience working with OpenText technologies in a development, administrator, or analyst capacity, with exposure to one or more of the following:
  • OpenText Content Server
  • OpenText Content Suite
  • OpenText Extended ECM for SAP (xECM)
  • OpenText InfoArchive
  • OpenText Exstream.
• Experience supporting enterprise content management implementations, including basic knowledge of OpenText workflows, forms, web reports, live reports, and templates.
• Technical experience with JavaScript, HTML, CSS, REST and SOAP web services, along with an understanding of relational databases, SQL, and data modelling concepts.
• Familiarity with system integration and content migration activities.
• Strong analytical, troubleshooting, and problem-solving skills, paired with excellent communication and stakeholder collaboration abilities.
• A bachelor’s degree, college diploma, or equivalent experience in Computer Science, Information Technology, Software Engineering, Management Information Systems, or a related technical discipline.

It would be great for you to have some of these nice to haves as well:

• Experience with additional OpenText and SAP environments, such as OpenText Archive Center / Archive Server, OpenText Directory Services, OpenText xECM for SAP, OpenText Content Server, SAP, or related platforms.
• Development experience with SAP ABAP, knowledge of Java or .NET, or familiarity with data integration tools such as SSIS.
• Experience supporting information management initiatives, including content migration, records management, or information governance projects.
• Exposure to content services strategy, enterprise architecture, UX initiatives, or consulting and professional services environments.
• OpenText certifications, along with a passion for emerging technologies, process optimization, and continuous learning.

Total Rewards

The salary range for this position is $50,000 - $90,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.