Operational Readiness Specialist

Marketing Statement

Join a company that has been a part of moving Metro Vancouver for over 35 years.

British Columbia Rapid Transit Company Ltd. (BCRTC) maintains and operates the Expo and Millennium SkyTrain Lines from our central facilities in south Burnaby. Our services connect downtown Vancouver to the cities of Burnaby, New Westminster, Coquitlam, Port Moody and Surrey. With the future expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200 dedicated employees, working on one of the longest fully-automated rapid transit systems in the world.

Our work encompasses roles such as administration, engineering, elevator and escalator maintenance, field operations, vehicle maintenance, and wayside (station and guideway) maintenance.

When you work for SkyTrain, not only will you help move Metro Vancouver, you will also have access to comprehensive benefits including paid vacation, medical benefits, transit passes, training and more. We are a proud equal opportunity employer, committed to a diverse and inclusive workforce.

Come explore what makes us one of BC’s Top Employers!

Responsibilities

PRIMARY PURPOSE

Leads operational readiness activities and collaborates with Operations and Maintenance departments, multi-disciplinary project teams and other stakeholders to facilitate the expansion plan, programs, and operational goals. Focuses on the execution of assigned tasks and the development of specific deliverables within their range of subject matter expertise and operational experience to ensure adequate resources and equipment to meet operational and maintenance readiness requirements for a variety of projects. Partners with key stakeholders involved in the process to help understand and manage the impact of the overall project on existing processes with the goal to improve and enhance the integration of services and operations, identifying efficiencies or risks in the system. Participates in the design of new work processes, operating models and ensures required standards are met for new approaching changes.

KEY ACCOUNTABILITIES

Acts as a technical specialist to provide technical expertise, advice and guidance to ensure the efficient and effective delivery of expansion projects.

Provides support to a variety of projects, manages the lifecycle of projects to ensure operational readiness, including the allocation of space, tools, equipment and resources. Conducts project needs assessments to identify efficiencies or risks and maintains project risk registers.

Develops and implements processes and procedures to ensure adherence to industry standards and requirements. Provides specialized guidance and advice on the application and interpretation of standards and requirements. Monitors external environment for changes to standards and requirements and makes recommendations to ensure adherence.

Leads and participates in various readiness assessment meetings, prepares agendas and takes meeting minutes. Develops reports and delivers presentations to senior leadership as it relates to project readiness activities and recommendations. Participates in the development of capital plans, reports, project schedules and departmental planning; conducts needs assessments, gathers requirements and identifies efficiencies or risks. Evaluates project costing and provides recommendations.

Participates in budgetary meetings to ensure requirements to support new facilities and assets are included in the operational budgets. Maintains budget and escalates issues to senior management as required.

Supports the identification and development of, or revision to, the operations and maintenance processes and procedures which incorporate new, enhanced, or existing assets, including training requirements.

Supports move-in schedules as necessary acting as liaise between operating and maintenance departments and project teams.

Identifies and escalates operational issues and/or risks and resolves those related to readiness, timing, conflicting agendas, and technical matters.

Builds and maintains collaborative relationships with Maintenance Managers, Asset Integration’s Project Managers, Engineers, Specialists, and Program Managers to coordinate program and project execution and handover in the areas of readiness.

Provides direction to consultants on scope of work to ensure adherence to quality standards. Participates in the selection and identification of vendors.

Collaborates with leaders across the organization, with a view to ensuring project meets business requirements and moving forward on achievement of project deliverables, as well as troubleshooting and resolving problems as required.

Actively communicates any emerging or existing gaps between project scope and business needs to the Asset Integration Lead and Project Sponsor(s). Supports Asset Integration Lead and Program Manager on determining operational impacts on known emerging risks or gaps.

Qualifications

EDUCATION & EXPERIENCE

The requirements for this job would be acquired through completion of Diploma/Certification in Engineering, Business, and/or Trades. Requires five (5) years related experience working in an engineering, technical or maintenance environment, preferably in the field of maintenance operations for rail transit. An equivalent combination of education and/or experience may also be considered.

Experience with detailed planning and scheduling, including P6 or MS Project an asset.

OTHER REQUIREMENTS

Solid knowledge of the principles, theories, concepts and practices of maintenance management and reporting.

Familiarity with a unionized environment

Familiarity with maintenance planning and scheduling, and best practices

Advanced analytical thinking and problem-solving skills, to resolve critical and high impact issues.

Solid time management skills to balance and coordinate effort across multiple, concurrent activities.

Solid interpersonal skills to build and maintain relationships with multiple internal and external stakeholders, with solid ability to achieve consensus between groups.

Solid decision-making skills.

Strong written and verbal communications skills.

Proven ability to develop procedures and practices

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay

The salary for this position ranges from $84,480 - $126,720 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.

We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply

Please click the 'Apply' button at the top right corner or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: November 06 2026
Closing Date: Open Until Filled

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

SkyTrain is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].