Operations Coordinator

Who we are:

At 4Refuel we believe that our people are our greatest asset. We’re dedicated to fostering a vibrant workplace culture where every employee feels valued, engaged, and inspired to contribute their best. We are proud to have achieved an employee engagement score of 93%, paired with our superior safety culture, 4Refuel was recently awarded a prestigious WSIB honor, winning ‘Canada’s Best Health & Safety Culture’. Among other notable achievements, 4Refuel has also been recognized as: Great Place to Work, Canada’s Safest Employers, and Best Workplaces for Women from a Great Place to Work Canada.

As Canada’s largest and most experienced mobile refueller, 4Refuel has dominated the direct-to-equipment market for over 25 years and ranks among the country’s largest fuel buyers.

What You Will Do:

The Operations Coordinator is responsible for planning and coordinating daily fuel delivery routing schedules to ensure efficient, timely, and cost-effective service. This role also provides administrative support to the BCLM Operations team at 4Refuel’s Surrey location.

The ideal candidate has strong transportation experience, excellent communication skills, and thrives in a fastpaced operational environment.

Routing & Operational Coordination

• Plan, route, and sequence fuel delivery orders to maximize efficiency and meet changing business and customer demands.
• Integrate new customers into existing routes by incorporating delivery requirements in a manner that minimizes delivery costs and maximizes service effectiveness.
• Review previous day routing sheets, identify discrepancies, and adjust routing strategies for continues improvement
• Continuously analyze route configurations and implement improvements to enhance operational performance and cost effectiveness

Communication & Customer Support

• Communicate effectively with Certified Refueling Professionals, Customers, Sales and internal teams to ensure optimal service levels are maintained.
• Respond quickly to operational changes and adjust routing plans as required.
• Foster strong teamwork by maintain positive working relationships across all departments.

Administrative & Compliance Support

• Provide administrative support to the Operations team, including documentation, reporting, and data entry.
• Maintain high levels of accuracy and ensure compliance with company policies, procedures, and regulatory requirements.
• Perform additional duties as assigned to support overall operational success.

Experience & Knowledge

• Strong knowledge of and familiarity with the BC Lower Mainland.
• Minimum 2+ years of administrative or operational support experience, preferably within transportation or logistics.

Skills & Competencies

• Strong computer proficiency across Microsoft Office applications.
• Highly organized, detail oriented, and capable of managing multiple priorities in a fast paced environment.
• Proven ability to adapt quickly and respond effectively to changing operational needs.
• Strong customer service background with the ability to build and maintain effective working relationships.
• Motivated self starter who works well independently and as part of a team.

Working Hours

• Monday to Friday 9AM to 5PM with the possibility of transitioning to a rotational schedule in the future.

4Refuel welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are committed to diversity at 4Refuel, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. 4Refuel does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.

Transparency Notice: At 4Refuel we use AI-powered tools to help streamline our application review process. These tools assist our recruiters in identifying relevant skills and experience within resumes. However, all final decisions regarding interviews and hiring are made by our human recruitment team. We are committed to a fair and equitable hiring process for all candidates.

This job posting is for an existing vacancy.