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Publié il y a 19 jours

Operator - Video Surveillance

@ Paladin Security Group

Burnaby, Colombie-Britannique

25–27,36 $/hSur placeTemps plein1+ ans d’expérience
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Paladin Security Group is hiring a full-time video surveillance operator at its Burnaby Operations Centre. The operator monitors live camera feeds and alarms for multiple client sites, responds to incidents, and keeps detailed logs. Pay is $25.00 to $27.36 per hour.

Salaire :

25 $–27,36 $ de l’heure

Responsabilités :

  • Monitor live video feeds and alarms across client sites
  • Assess incidents and follow escalation procedures
  • Use talkdown systems to de-escalate and deter activity
  • Maintain detailed digital logs and incident reports
  • Coordinate with emergency responders and client contacts

Résumé des exigences :

  • At least one year of security or monitoring dispatch experience
  • Strong situational awareness and decision-making under pressure
  • Clear professional written and verbal communication
  • Comfort working independently in a centralized office
  • Confidence with monitoring technology and software
  • Strong attention to detail

Outils et compétences

Source et dates

Type de source non vérifié · classet

Date publiée par l’employeur
2026-10-22
Première détection par notre source
2026-11-07
Mise à jour du dossier source
2026-11-07

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Paladin Security Group

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Making the World a Safer & Friendlier Place

Description complète de l’entreprise

As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.

Abonnés LinkedIn
53 403
Personnes associées sur LinkedIn
5 693
Bureaux déclarés
  • Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
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Autres noms enregistrés
  • Paladin Security Group Ltd
Spécialités
  • Security Guards
  • Specialized Security
  • Security Systems
  • and Investigations
Le profil indique une agence de recrutement
Non

As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…

ChampValeur
SecteurSecurity and Investigations
Taille10,001+ employees
Siège socialBurnaby, British Columbia
Type d’organisationPrivately Held
Fondée en1976
SpécialitésSecurity GuardsSpecialized SecuritySecurity Systemsand Investigations
Offres sur Jobsy339
LinkedInVoir la page
Description

Position Overview

Job Title: Operator - Video Surveillance

Employment Type: Full-Time

Pay Rate: $25.00 - $27.36 / hour

Site: Operations Centre

Site Overview

Based in our central Operations Centre in Burnaby, British Columbia, this modern control hub acts as the core response centre for live security feeds across multiple client locations. Operators work in a focused, high-technology office environment dedicated to maintaining real-time safety and asset protection.

What You'll Be Doing

  • Monitor live video feeds, cameras, and incoming alarms across various client sites in real time.

  • Assess security incidents quickly and follow specific intervention and escalation procedures for each location.

  • Use talkdown systems to communicate directly over audio feeds, using clear verbal communication to de-escalate situations and deter unwanted activity.

  • Respond decisively to alarm events, executing required actions and closing events accurately.

  • Maintain detailed digital logs of all activities, dispatches, and incidents for management and client reporting.

  • Coordinate directly with emergency responders and client contacts during critical events.

  • Perform thorough shift handovers to pass along critical operational information to incoming team members.

Must Haves

  • At least one (1) year of experience working in security or a monitoring dispatch environment.

  • Strong situational awareness with the ability to make sound decisions under pressure.

  • Clear, professional written and verbal communication skills.

  • Comfort working independently within a centralized office environment.

  • Confidence using security monitoring technology and software platforms.

  • Strong attention to detail to identify subtle security concerns before they escalate.

Nice-to-Haves

  • Prior experience using the Immix GF monitoring platform.

What's In It For You?

  • Opportunities for internal advancement and career growth.

  • Hands-on experience with modern security and video surveillance technology.

  • A supportive team environment focused on employee development.

Why Join Our Team?

Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

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