Optician, Retail Optical

Our BonLook - Ottawa Rideau Centre location is looking for someone like you to bring your exceptional skills and experience and join us as an Optician to fill an existing vacancy!

In this role, you’ll enhance the lives of our patients every single day, delivering exceptional vision and eyewear experiences in a dynamic, rewarding, and collaborative environment. Bring your skills, enthusiasm, and passion for eye care to a team that’s dedicated to advancing eye health and making a meaningful difference.

This position is a full-time role working 30-40 hours per week, Monday to Sunday.

What You’ll Do

• Educate patients on eyewear options tailored to their lifestyle, ensuring optimal value and quality
• Guide patients in selecting eyewear that combines style with optimal vision
• Perform eyewear repairs and adjustments to ensure proper fit and comfort
• Coach and train team members to enhance their skills, performance, and knowledge to ensure consistent execution of optical standards and processes
• Support retail operations and contribute to overall clinic success
• Deliver exceptional customer service, ensuring a positive patient experience
• Support clinic operations by performing additional duties as required

What You Bring

• Minimum one year of experience in an optical setting
• Registered Optician in Ontario
• Proficient with technology and computers, including MS Office Suite
• Ability to multi-task and thrive in a fast-paced environment
• Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
• A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
• Bilingulism English/French is considered an asset

How You'll Benefit

• Competitive wages with the opportunity to earn quarterly bonuses (available at qualify clinics)
• A comprehensive benefits package featuring exceptional optical coverage
• Rapid and ongoing growth, providing a consistently challenging and rewarding environment
• A workplace culture that fosters collaboration and teamwork
• Continuous training and development opportunities to support your career growth

Why You Should Join Us

At BonLook, a division of FYihealth group, we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion-forward eyewear at accessible price points, wrapped in a modern experience in-store and online. BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal. At BonLook you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $25.65 to $32.06 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedications to our team's overall well-being and growth.

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