Outreach Worker, Full Time

The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.

Taproot Community Support Services provides culturally-based programs and social services for children, youth and families in the Northwestern Ontario communities of Kenora. This trauma- informed program combines outreach and structured educational support to a specialized group of youth through a wrap around support system while in a safe, inclusive space where participants can rebuild trust and gain the skills needed for personal and academic growth through a structured day programming and educational environment.

The Position

• Assist youth to identify goals and develop plans to achieve them
• Access services and navigate to connect to resources in the community as required
• Provide outreach and support for vulnerable youth with complex, specialized needs.
• Work collaboratively with community partners and agencies
• Develop goal focused transition plans with client;
• Assess with client the risk factors and develop a wellness plan;
• Advocate for clients to ensure quality and timeliness of service and supports;
• Facilitate skill building, experiential learning or activity group sessions, such as interpersonal and life skills, anger management, nutrition, parenting, career development, substance abuse etc. as required
• Advocate for youth when appropriate
• Ensure safety and well being of youth involved in the program by adhering to agency policies and procedures and taking appropriate action when necessary

This position requires membership with UNIFOR.

Scheduling:
One (1) permanent full-time position, with a weekly schedule of 40 hours:
• Monday through Friday, 0800-1600
Flexibility in work hours is required, as scheduling may be adjusted as the program grows and operational needs evolve.

In Your Role You Will

• Deliver Services according to agency policy and procedure
• Maintain related documentation using agency approved software and provide reports as required
• Make recommendations to the supervisor regarding program development, policy and procedure formulation and program evaluation
• Liaise and work collaboratively with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization and / or program in external events
• Represent the agency on community committees as requested by the program manager
• A complete and detailed list of key responsibilities can be available at time of interview.

*** Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team

As An Ideal Candidate You Possess

• A degree or diploma in related humanities or social sciences
• Minimum three years related experience
• Valid class G driver’s license and proof of insurability as a driver, as well as reliable transportation
• An understanding of sexual exploitation
• Current First Aid / CPR Certificates

Required Competencies:
• Able to develop, implement and manage outcome-based programming.
• Skill in organizing resources and establishing priorities.
• Able to plan and implement changes in response to client needs/desires and environmental influences through interdisciplinary case management.
• Strong interpersonal communication skills and ability to work effectively with a wide range of constituencies in diverse communities, able to promote cooperative work environments.
• Knowledge and understanding of best practices, relevant legislation, guidelines, policies and standards relating to service deliverables.
• Able to collect, organize, prepare and edit correspondence, reports and other documentation,
• Strong conflict resolution, mediation and crisis prevention and intervention techniques

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries, per the Collective Bargaining Agreement
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Ontario
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.