Overnight Cleaner

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

As an Overnight Housekeeping Public Space Attendant, you play a critical behind-the-scenes role in preparing the hotel for each new day. During overnight hours, you are responsible for the deep cleaning, care, and readiness of all public areas, ensuring the Rimrock is pristine, polished, and fully prepared for morning operations.

This role is rooted in precision, discipline, and consistency. You take pride in thorough, methodical work and find satisfaction in completing tasks accurately and completely. Working overnight requires focus, independence, and a strong respect for standards, and you thrive in a quiet, structured environment where quality matters above all else.

Key Responsibilities

Public Space Cleaning & Presentation

• Perform deep cleaning of all public areas during overnight hours, including lobbies, corridors, washrooms, stairwells, elevators, and back-of-house areas.
• Complete detailed cleaning projects such as carpet shampooing, floor polishing, upholstery cleaning, and surface detailing.
• Ensure all public spaces are immaculate, orderly, and fully prepared for morning guest traffic.
• Maintain consistent presentation standards across all areas, leaving nothing to chance.

Overnight Operations & Guest Support

• Respond promptly and professionally to overnight guest requests or service needs.
• Assist with unexpected cleaning requirements or urgent situations as they arise during the overnight shift.
• Work calmly and efficiently in a low-traffic environment, maintaining discretion and respect for guest privacy.

Safety, Maintenance & Reporting

• Identify and report maintenance issues, damages, safety concerns, or unusual conditions to supervisors immediately.
• Follow all health, safety, sanitation, and chemical-handling procedures precisely.
• Ensure proper use, storage, and care of cleaning equipment and supplies.
• Maintain confidentiality and professionalism at all times.

Operational Excellence

• Complete assigned tasks methodically, ensuring all routines and procedures are finished before moving on to new assignments.
• Maintain storage rooms, carts, and cleaning areas in clean, organized, and orderly condition.
• Work cooperatively with other overnight colleagues to ensure smooth, efficient operations.
• Adhere strictly to established standards, checklists, and overnight cleaning schedules.

Qualifications

What You Bring

• Previous housekeeping or cleaning experience preferred; structured training is provided.
• Strong attention to detail with a focus on accuracy and consistency.
• Ability to work independently and follow established procedures without deviation.
• Comfort working overnight in a quiet, structured environment.
• Strong sense of responsibility, accountability, and professionalism.
• Ability to complete repetitive tasks thoroughly and efficiently.
• Willingness to follow rules, standards, and safety procedures at all times.

Bonus If You Bring

• Experience in overnight housekeeping or public space cleaning.
• Experience in a luxury hotel or high-standard hospitality environment.
• Familiarity with floor care, carpet cleaning, and specialized cleaning equipment.
• A natural preference for structured, methodical, and detail-oriented work.

Physical Demands

• Prolonged standing and walking throughout overnight shifts.
• Frequent bending, reaching, pushing, pulling, and lifting.
• Lifting, carrying, or moving cleaning equipment and supplies (up to 30 lbs).
• Repetitive motions requiring manual dexterity and sustained focus.
• Ability to work overnight hours in a low-activity environment.

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.