Parking Bylaw Enforcement Officer

Overview

Looking to build a rewarding career in public safety and municipal service? As a Parking Bylaw Enforcement Officer with Concord Parking, you will serve as an authorized representative enforcing City of Edmonton parking regulations. This role exists to keep city streets safe, accessible, and orderly while helping the community understand local parking bylaws.

Concord Parking, part of the Paladin Security Group, is known for strong employee development and clear internal growth pathways. This role is ideal for individuals who thrive in active, outdoor environments, excel at professional public communication, and are looking for a structured stepping stone into law enforcement or peace officer careers.

What Success Looks Like

In Your First Month: You will complete comprehensive classroom and field training, pass the municipal exam, receive your formal appointment under City of Edmonton bylaws, and confidently begin patrolling assigned routes.

Day-to-Day Responsibilities:

• Patrol assigned foot routes ("Beat Patrol") across Edmonton in all weather conditions, walking 20 to 25+ kilometers per day.
• Identify non-moving vehicle violations under City of Edmonton Bylaw 5590 and issue accurate tickets or warnings.
• Engage with the public in a helpful, composed manner to explain parking rules and appeal processes.
• De-escalate challenging interactions professionally and diplomatically.
• Patrol special events such as concerts and sports games to manage traffic flow and event parking.
• Write detailed, factual daily reports, incident logs, and check-in documentation.
• Attend court proceedings when required to present official evidence related to citations.

Over Time: High-performing officers have opportunities to transition into vehicle patrol (City Patrol), pursue Administrative Peace Officer status, or step into leadership roles such as Dispatcher, Team Lead, or Field Supervisor.

Compensation and Schedule

• Starting Pay: $21.00 per hour during training.
• Post-Swear-In Pay: $21.33 per hour once training is complete and you are formally appointed by the City of Edmonton.
• Schedule: Full-time (40 hours per week) on a 5-days-on, 2-days-off rotation. Shifts run between 08:00 and 19:00, with variable hours for special events (mornings, afternoons, or evenings).
• Benefits: Medical insurance, dental insurance, life insurance, and paid vacation package.

Requirements (Must-Haves)

• High school diploma or equivalent.
• Valid Class 5 Driver's License with a clean driving record (fewer than 3 demerits over the past 5 years).
• Clear Criminal Record Check.
• Ability to meet at least one of the following background criteria:
  • 2 years of post-secondary education
  • 1 year of enforcement or security experience
  • 3 years of supervisory or management experience involving conflict resolution
  • 5 years of customer service experience involving conflict resolution
• Physical capability to walk 20–25+ kilometers daily outdoors in hot, cold, rain, or snow conditions.
• Strong written and spoken English communication skills for writing factual reports and talking with citizens.
• Full availability for rotational full-time shifts, including weekends and special events.

Nice-to-Haves

• Prior experience in de-escalation, customer service conflict resolution, or security enforcement.
• Strong familiarity with Edmonton roadways, neighborhoods, and local geography.
• Long-term career aspirations in peace officer work, law enforcement, or municipal operations.

Training Provided

New officers complete a paid onboarding program that includes:

• 3 days of classroom instruction on Standard Operating Procedures and municipal bylaws.
• 2 to 3 days of practical field shadowing with an experienced officer.
• Online training modules followed by a written exam (80% passing score required).
• Formal swearing-in by the City of Edmonton upon successful completion.

Ready to Join Our Team?

If you are ready for an active, professional role where you can make a daily impact in Edmonton, we would love to review your application. Apply today to take the first step toward a rewarding path with Concord Parking.