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Publié il y a 15 jours

Patient Care Coordinator

@ Resolve Sleep Health

Coquitlam, Colombie-Britannique

1+ ans d’expérience
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En bref

Resolve Sleep Health is hiring a Patient Care Coordinator (term) at its Coquitlam office to be the first point of contact for patients and customers. The full-time temporary role runs Monday to Friday, 9:00 a.m. to 5:00 p.m., until February 2028. Pay is competitive with incentive opportunities, plus RRSPs, health and dental benefits and vacation hours.

Responsabilités :

  • Respond to customer inquiries by email and phone
  • Support orders, shipping, returns and account issues
  • Track inventory and manage orders
  • Handle complaints and escalate when necessary
  • Maintain accurate customer and transaction records

Résumé des exigences :

  • 1 to 3 years of customer service experience
  • Previous experience in customer service, healthcare or retail
  • Strong written and verbal communication skills
  • Familiarity with Shopify, Salesforce or similar platforms
  • Ability to manage multiple tasks and deadlines

Outils et compétences

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraiteCongés payésRabais employé
Source et dates

Site carrière / système de candidatures · adp

Date publiée par l’employeur
2026-10-26
Première détection par notre source
2026-10-26
Mise à jour du dossier source
2026-11-08

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience1 an(s) et plus
Heures par semaine40
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésCongés payés généreux, Régime de retraite, Rabais employé, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Resolve Sleep Health

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Let us Resolve your sleep health needs today!

Description complète de l’entreprise

Resolve Sleep Health is Canada’s largest independent sleep health network, comprising 120+ clinics nationwide. We specialize in diagnosing and treating sleep disorders such as sleep apnea, insomnia, snoring, and chronic fatigue through evidence-based therapies and advanced technology. Formerly Resolute Health Corporation, our rebrand represents a renewed commitment to innovation, education, and personalized patient care. Our mission is to help Canadians breathe better, sleep deeper, and live healthier lives. We focus on three key outcomes: • Outcomes: Delivering measurable improvements in sleep quality and overall health. • Relief: Helping patients overcome daily challenges caused by sleep disorders. • Empowerment: Providing knowledge, tools, and support for effective sleep health management. Visit ResolveSleep.com to learn more about our brands and connect with a clinic near you.

Abonnés LinkedIn
1 160
Personnes associées sur LinkedIn
79
Bureaux déclarés
  • Bedford, Nova Scotia , CA
Catégories d’activité
  • Hospital
  • Health Care
Autres noms enregistrés
  • Resolve Sleep Health
Spécialités
  • Sleep Apnea
  • Insomnia
  • Snoring Solutions
  • Chronic Fatigue Management
  • CPAP Therapy & Support
  • Oral Appliance Therapy
  • Oxygen Therapy
  • Sleep Health Education
  • Virtual Sleep Consultations
  • Multilingual Patient Support
  • Respiratory Care Support
  • Evidence‑Based Sleep Therapies
  • Sleep Apnea Screening & Assessment
  • Clinic Network Across Canada
  • Home Sleep Care Solutions
  • Remote Care
  • Sleep Health Education & Coaching
  • and Personalized Sleep Health Programs
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Resolve Sleep Health is Canada’s largest independent sleep health network, comprising 120+ clinics nationwide. We specialize in diagnosing and treating sleep disorders such as sleep apnea, insomnia, snoring, and chronic fatigue through evidence-based therapies and advanced technology. Formerly Resolute Health Corporation, our rebrand represents a renewed commitment to innovation, education, and personalized patient…

ChampValeur
SecteurHospitals and Health Care
Taille201-500 employees
Siège socialBedford, Nova Scotia
Type d’organisationPrivately Held
SpécialitésSleep ApneaInsomniaSnoring SolutionsChronic Fatigue ManagementCPAP Therapy & SupportOral Appliance TherapyOxygen TherapySleep Health EducationVirtual Sleep ConsultationsMultilingual Patient Support
Offres sur Jobsy24
LinkedInVoir la page
Description

Compensation is competitive and commensurate with experience. We offer a comprehensive benefits package and opportunities for professional growth and development.

📍 Location: Coquitlam, BC, Canada

At Resolve Sleep Health, we believe that better sleep leads to a better life — and we’re on a mission to help Canadians from coast to coast wake up healthier, happier, and more energized.

As Canada’s largest independent provider of sleep health services with over 145 clinics (and growing!), we’re transforming the way patients experience care. Through innovation, technology, and compassionate teamwork, we’re making sleep health accessible, effective, and life changing. At Resolve Sleep Health, we believe better sleep leads to better days. Our team is passionate about helping Canadians across the country get the care they need to sleep well and feel their best. As we continue to grow, we're honoured to have been named one of The Globe and Mail's Report on Business Top Growing Companies for 2026.

We are currently seeking a Patient Care Coordinator (Term) to join our Coquitlam office. This full-time temporary position works Monday to Friday, 9:00 a.m. to 5:00 p.m., and is expected to run until February 2028.

The ideal candidate will have 1-3 years of customer service experience, with strong written and verbal communication skills. In this important front-line role, you'll be the first point of contact for customers—setting the tone for a positive, supportive experience from start to finish.

What you’ll be doing:

  • Help customers navigate their care journey with friendly, high-quality service standards
  • Respond to customer service inquiries via email and phone
  • Provide timely and professional support regarding orders, shipping, returns, product information and account issues
  • Assist with inventory tracking and order management
  • Handle customer complaints and escalate issues when necessary
  • Maintain accurate records of customer interactions and transactions

What you bring:

  • A passion for people and exceptional customer service skills
  • Detail-oriented and a quick learner
  • A patient-first mindset and solutions-focused approach
  • Previous experience in customer service, healthcare and/or retail
  • Familiar with digital tools including (Shopify, Salesforce, or similar platforms)
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Proactive, resourceful, and able to work both independently and collaboratively

Why you’ll love working here:

We know our people are the key to our success, so we invest in making Resolve a great place to work, with:

  • Competitive pay with incentive opportunities
  • RRSP's
  • Health & Dental Benefits
  • Wellness + vacation hours
  • Employee discounts on products/services
  • Professional development & professional dues reimbursement
  • A supportive, passionate, and fun team culture

This is more than a job — it’s a chance to make a real difference. Apply today at resolvesleep.com

We’re committed to fostering an inclusive workplace that reflects the communities we serve. We welcome applicants from all backgrounds and will provide accommodations as needed throughout the hiring process.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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