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Publié le mois dernier

Patient Care Coordinator (JF) - Plastic and Reconstructive Surgery - Regular Full-Time 2026-19017

@ Sunnybrook Health Sciences Centre

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Toronto, Ontario

Temps plein2+ ans d’expérience
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En bref

Sunnybrook Health Sciences Centre is hiring a Patient Care Coordinator for a plastic and reconstructive surgery practice. The role manages patient flow, OR and clinic booking, chart and EMR management, and office administration, including billing and payment collection. The posting requires two or more years of patient care coordination or a similar role, is full-time and in-person only, and offers $45,000 to $48,000 with standard health and dental coverage.

Responsabilités :

  • Serve as first contact for patients, hospital staff and external contacts
  • Coordinate multidisciplinary clinics, OR time and surgical appointments
  • Guide patients through preoperative and perioperative processes
  • Manage EMR records, referrals, waitlists and patient communication
  • Handle office administration, financial records, invoicing and payment collection

Résumé des exigences :

  • Post-secondary education in a relevant discipline
  • Two or more years of patient care coordination experience
  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Proficiency with EMR systems, Outlook, Word, Excel, PowerPoint and iCal
  • Accuro EMR experience is an asset

Outils et compétences

Accuro EMRiCal

Avantages mentionnés

Soins dentaires
Source et dates

Type de source non vérifié · talcura

Date publiée par l’employeur
2026-10-09
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-18

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineProfessions paramédicales
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailHôpital ou clinique, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationCollégial (DEC) (préféré)
Domaines d’étudesHealthcare administration, Medical office administration
Avantages mentionnésCongés payés généreux

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Sunnybrook Health Sciences Centre

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ChampValeur
Offres sur Jobsy458
Description

Experience: 2 years minimum

Start Date: as soon as possible

Position Summary:

The role of the Patient Care Coordinator is to act as primary administrative support for a busy plastic and reconstructive surgeon. The Patient Care Coordinator is responsible for the overall patient flow and will act as the central point of contact for patients, clinical staff and administration, ensuring that coordinated care is provided by developing and monitoring multidisciplinary care. This role manages the administrative responsibilities including booking ORs and perioperative clinic appointments for patients, chart management, and general office management including filing, financial record keeping, and payment collections.

This position is specifically intended for in-person work; remote or hybrid work arrangements cannot be accommodated.

Qualifications and Requirements:

  • Post-secondary education in a relevant discipline and 2 or more years of patient care coordination experience or equivalent combination of education and experience
  • Previous experience in a healthcare setting or similar administrative role
  • Excellent communication skills, both verbal and written, with the ability to interact effectively with patients and healthcare professionals
  • Strong organizational skills and the ability to handles multiple tasks simultaneously with strong attention to detail
  • Proficient computer and IT skills, including knowledge of electronic medical records (EMR) systems, Outlook, Word, Excel and PowerPoint, iCal (imac). Previous experience with EMR (Accuro) is an asset
  • Demonstrated empathy, compassion, and patience when dealing with patients and their families
  • Ability to demonstrative initiative by taking on tasks and additional responsibilities proactively

Duties and Responsibilities:

  • Act as first point of communication for patients, hospital staff and external contacts such as Public Affairs, Media relations and Office of the Patient Experience
  • Coordinate patient care by organizing and scheduling multidisciplinary clinics; ensuring clinic, OR, procedures and appointments are up to date in surgeon’s calendars; ensuring that clinics and OR’s are managed to promote usage of full potential
  • Guide patients through preoperative and perioperative processes including providing procedure specific information, arranging testing and appointments, scheduling and coordinating follow-up appointments and care plans
  • Management of the patient EMR (electronic medical records) database including patient information entry, scheduling, processing referrals, photo documentation, waitlists management, and patient communication
  • Manage the administrative flow of the office including providing admin support, office supplies, patient registration and scheduling, meetings, insurance coordination (OHIP and private) and other administration as required
  • Maintain an up-to-date and organized filing system (e-files and hard copy in some instances), as well as an organized office space
  • Financial administration including issuing invoices and receipts, payment collection, billing reconciliation
  • Manage surgeon’s calendar, scheduling meetings and travel arrangements
  • Manage surgeon’s academic responsibilities including scheduling, managing communication and orientation
  • Enhance divisional admin team performance by contributing to related tasks as needed

Compensation:

  • Salary: $45,000–$48,000 (based on level of experience)
  • Benefits: Standard health and dental coverage, commencing after successful completion of the probation period
  • Vacation: 3 weeks per year

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