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Patient Care Coordinator - Upper Ottawa Dental

@ Dentalcorp Health Services LTD.

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Hamilton, Ontario

24–27 $/hTemps plein1+ ans d’expérience
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En bref

Dentalcorp Health Services LTD. is hiring a full-time Patient Care Coordinator at Upper Ottawa Dental. The role handles patient reception, scheduling, recall management, records, referrals and billing. Schedule is Monday to Thursday, 7:45 am to 5:15 pm, with some Fridays depending on clinic needs; pay is $24.00 to $27.00 per hour.

Salaire :

24 $–27 $ de l’heure

Responsabilités :

  • Welcome and assist patients upon arrival
  • Optimize daily appointment schedule and manage recall system
  • Handle patient calls, scheduling and cancellations
  • Process referrals, records and billing with insurance claims

Résumé des exigences :

  • Minimum 1 year of dental administration experience
  • Experience with dental software programs
  • Clinical background considered an asset

Outils et compétences

Dental software

Avantages mentionnés

Soins dentairesRégime de retraiteProgramme d’aide
Source et dates

Site carrière / système de candidatures · workday

Date publiée par l’employeur
2026-09-27
Première détection par notre source
2026-10-16
Mise à jour du dossier source
2026-10-30

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineAdministration
Expérience1 an(s) et plus
Heures par semaine37.5
Horairejour
Déplacementsavion : aucun · route : aucun
Milieu de travailChez les clients, Bureau
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésRégime de retraite, Rabais employé, Mieux-être

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Dentalcorp Health Services LTD.

Toutes ses offres
ChampValeur
Offres sur Jobsy683
Description

Get to Know Us:

At Upper Ottawa Dental, we are committed to delivering personalized, high-quality dental care in a welcoming and supportive environment. Proudly serving the Hamilton community, our experienced team provides comprehensive dental services for patients of all ages, utilizing modern technology and a patient-first approach. We value collaboration, compassion, and continuous learning, creating a workplace where team members are empowered to grow while making a meaningful impact on the oral health and well-being of our patients.

Schedule:

  • Monday - Thursday: 7:45 am - 5:15 pm, some Fridays: hours depend on clinic needs

What Sets Us Apart:

  • Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
  • Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
  • Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
  • Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth

The wage for this Dental Administrator position is $24.00 - $27.00/hour depending on skills, experience, and location.

Please note that this is a replacement job opening.

Your Role:

  • Welcome and assist patients upon arrival, creating a warm and positive first impression
  • Optimize the daily appointment schedule to ensure full utilization with minimal gaps
  • Effectively manage the recall system and maintain accurate, up-to-date patient records
  • Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
  • Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
  • Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
  • Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You:

  • Minimum 1 year of Dental Administration experience is required
  • Experience with dental software programs is required
  • Clinical background is considered an asset

Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.

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