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Patient Care Representative

@ Cape Cod Healthcare

Toutes ses offres Site Web

Orléans, Ontario

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SIGNAUX

En bref

Cape Cod Healthcare is hiring a Patient Care Representative to advocate for patients' appointments and healthcare needs, answering calls and routing messages to physicians. The work is call-center based with team meetings, requiring strong communication and customer service skills.

Responsabilités :

  • Answer patient calls and resolve questions or concerns
  • Process messages and report them to physicians and their teams
  • Maintain accurate records of all calls
  • Escalate unresolved issues to manager or designee
  • Advocate for patients' appointments and healthcare needs

Résumé des exigences :

  • English reading, writing and communication at high school graduate level
  • Excellent telephone and communication skills
  • Strong customer service and time management skills
  • Proficient with computer office applications
  • One year clinical setting experience preferred
Source et dates

Site carrière / système de candidatures · taleo

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-02
Mise à jour du dossier source
2026-11-02

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Cape Cod Healthcare

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Deliver the highest quality, accessible health services, which enhance the health of all Cape Cod residents & visitors.

Description complète de l’entreprise

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 600 physicians, over 5,000 employees and over 250 volunteers, Cape Cod Healthcare is comprised of two acute care hospitals, a Level III trauma center, the Cape’s leading provider of homecare and hospice services (VNA), seven urgent care centers, a primary and specialty care network, a skilled nursing and rehabilitation facility, an assisted living facility, and numerous health services and programs. We are committed to achieving and maintaining the highest standards in healthcare by partnering with other health and human service providers and continuing to invest in new technologies. By offering services like imaging and radiology, heart and vascular care, surgical services, orthopedics and urgent care, Cape Cod Healthcare provides access to exceptional medical services across the Cape. For over a century, we have never wavered from our mission: To coordinate and deliver the highest quality, accessible health services, which enhance the health of all Cape Cod residents and visitors.

Abonnés LinkedIn
16 638
Personnes associées sur LinkedIn
2 249
Bureaux déclarés
  • 27 Park Street, Hyannis, MA 02601, US
  • 100 Ter Heun Drive, Falmouth, MA, US
  • 273 Teaticket Hwy, Falmouth, Massachusetts 02540, US
  • 1220 Iyannough Rd, Hyannis, Massachusetts 02601, US
  • 2 Jan Sebastian Dr, Sandwich, Massachusetts 02563, US
  • 525 Long Pond Rd, Harwich, Massachusetts 02645, US
  • 42 Route 6A, Orleans, Massachusetts 02653, US
  • 770 Main St, Osterville, Massachusetts 02655, US
  • 184 Ter Heun Dr, Falmouth, Massachusetts 02540, US
  • 140 Ter Heun Dr, Falmouth, Massachusetts 02540, US
  • 160 Falmouth Rd, Mashpee, Massachusetts 02649, US
  • 49 State Rd, Vineyard Haven, Massachusetts 02568, US
  • 25 Communication Way, Hyannis, Massachusetts 02601, US
  • 40 Sherburn Commons, Nantucket, MA 02554, US
  • 3960 State Highway Route 6, Eastham, Massachusetts 02667, US
  • 26 Alden St, Provincetown, Massachusetts 02657, US
  • 1 Trowbridge Rd, Bourne, Massachusetts 02532, US
  • 905 Attucks Ln, Hyannis, Massachusetts 02601, US
  • 1629 Main St, Chatham, Massachusetts 02633, US
Catégories d’activité
  • Health Care
Autres noms enregistrés
  • Cape Cod Healthcare
Spécialités
  • Heart and Vascular Institute
  • Cancer Care
  • Orthopedics
  • Brain
  • Neck and Spine
  • Women's Services
  • Primary Care
  • Neurology & Neurosurgery
  • Maternity/Family Birthplace
  • Behavioral Health
  • Endocrinology
  • Gastroenterology
  • Imaging & Radiology
  • Infectious Disease
  • and Nephrology
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

Toutes ses offres Site Web

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 600 physicians, over 5,000 employees and over 250 volunteers, Cape Cod Healthcare is comprised of two acute care hospitals, a Level III trauma center, the Cape’s leading provider of homecare and hospice services (VNA), seven urgent care centers, a primary and specialty care network, a skilled…

ChampValeur
SecteurHospitals and Health Care
Taille5,001-10,000 employees
Siège socialHyannis, MA
Type d’organisationNonprofit
Fondée en1916
SpécialitésHeart and Vascular InstituteCancer CareOrthopedicsBrainNeck and SpineWomen's ServicesPrimary CareNeurology & NeurosurgeryMaternity/Family BirthplaceBehavioral Health
Offres sur Jobsy8
LinkedInVoir la page
Description
  • Advocates for the patient’s appointments, and healthcare needs
  • Communicate unresolved issues to manager or designee to facilitate timely interventions
  • Demonstrate excellent communication skills effectively and efficiently
  • Maintains accurate records of all calls and corresponding details
  • Efficiently field patient questions and concerns
  • Process messages and report to the respective physicians and their teams, whenever necessary
  • Attends and actively participates in team meetings
  • Answers phones in accordance with department standards to achieve expected goals
  • Communicates effectively and efficiently when in the call center assignment
  • Other work related duties as assigned

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service

  • Ability to read, write and communicate in English at the level of a high school graduate
  • Ability to work independently in a fast paced environment
  • Excellent telephone and communication skills
  • Strong interpersonal, customer service and time management skills
  • Experience with current office technology, proficient with computer office applications
  • Minimum of one year experience in a clinical setting preferred

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