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Publié il y a 13 mois

Patient Services Specialist - Part-Time

@ FYidoctors

Grande Prairie, Alberta

Temps partiel
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En bref

FYidoctors is hiring a part-time Patient Services Specialist for its Grande Prairie Westgate Drive clinic. The role covers front desk reception and pre-testing, often as the first point of contact for patients. The posting states 20-29 hours per week, with the clinic open Monday to Saturday.

Responsabilités :

  • Greet and check in patients
  • Communicate with patients by phone, email and in person
  • Manage appointment bookings, prescription printouts and billing
  • Administer pre-testing services

Résumé des exigences :

  • Customer-facing experience, preferably in retail
  • Confidence in a fast-paced environment
  • Solid proficiency in MS Office Suite
  • Professional, approachable manner

Outils et compétences

Avantages mentionnés

Soins de la vue
Source et dates

Site carrière / système de candidatures · ultipro

Date publiée par l’employeur
2025-10-23
Première détection par notre source
2026-10-08
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Heures par semaine25
Horairejour, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Avantages mentionnésPrime de rendement, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

FYidoctors

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in eye care, bringing a wealth of experience, dedication, and a strong commitment to prioritizing patient care. Our state-of-the-art ophthalmic lens manufacturing facility in Delta, B.C. ensures we deliver the highest standards in quality control and service. Our patients rely on us as trusted vision and eye health experts with strong roots in the communities we serve. It is our mission to enhance lives in communities where we live, work, and play. Connect with us today to discover the future of eye care!

Abonnés LinkedIn
10 130
Personnes associées sur LinkedIn
1 014
Bureaux déclarés
  • 300, 2424 4th Street SW, Calgary, Alberta T2S 2T4, CA
Autres noms enregistrés
  • FYidoctors
Spécialités
  • Eye Care
  • Eye Wear
  • Health Care
  • Vision Care
  • Dry Eye
  • and Myopia
Le profil indique une agence de recrutement
Non

Doctor-led, professionally managed, and patient focused, FYidoctors is Canada’s largest eye care provider, headquartered in Calgary, AB. As part of FYihealth group, a leading diversified healthcare organization, we proudly serve over 370 locations in North America, delivering personalized vision solutions tailored to each patient. Our clinic team is made up of highly respected Optometrists, opticians and experts in…

ChampValeur
SecteurHospitals and Health Care
Taille1,001-5,000 employees
Siège socialCalgary, Alberta
Type d’organisationPrivately Held
SpécialitésEye CareEye WearHealth CareVision CareDry Eyeand Myopia
Offres sur Jobsy153
LinkedInVoir la page
Description

Our FYidoctors rande Prairie - Westgate Drive clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.

This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient Services Specialist, you will be responsible for front desk reception as well as pre-testing duties and will often be the first point of contact with patients.

If you have a passion for people and a drive to deliver an exceptional customer service experience, we’d love to hear from you! Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment.

What Will You Be Doing?

  • Warmly greeting patients as they enter our clinic
  • Checking patients in and out of the office
  • Communicating with patients in person, by phone, and by email
  • Managing appointment bookings, prescription printouts and billing and payments
  • Administering pre-testing services
  • Upholding excellent customer service standards

What Do You Bring?

  • Ideally, you will have customer-facing experience, preferably in a retail environment
  • Confidence working in a fast-paced environment
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite
  • A professional, approachable manner and a love of meeting and interacting with people
  • An ability to multi-task in a fast-paced environment

How You'll Benefit:

  • Competitive wages including quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package that includes outstanding optical coverage
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment
  • A workplace culture that fosters a sense of collaboration
  • Ongoing training and development opportunities to help you develop your career

Why You Should Join Us:

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

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