Payroll Senior Consultant (Workday) - Human Capital, Operate

Job Type: Permanent
Work Model: Hybrid
Reference code: 135311
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

Summary

Deloitte is seeking a dedicated and knowledgeable Functional Payroll Senior Consultant to join our Human Capital - Operate team (Application Management Services).

The Workday Payroll Subject Matter Expert (SME) serves as the functional authority for Workday Payroll configuration, processing, and optimization. This role partners closely with HR, Payroll, Finance, and IT to ensure accurate, compliant, and scalable payroll operations, while supporting new enhancements testing, and post production support.

The ideal candidate will have extensive experience with Canadian Payroll, Workday solutions, and a strong ability to provide exceptional support and consultancy services to our clients. This role requires a combination of technical expertise, problem-solving skills, and client-facing experience to ensure the successful operation and optimization of Workday Systems.

What will your typical day look like?

You will serve as the primary SME for Workday Payroll, managing end-to-end payroll processes and post-production support. Your day will include collaborating with clients to gather requirements and translate them into system solutions, while ensuring compliance with Canadian payroll regulations and union rules. You’ll support payroll integrations, validate impacts across related modules, and troubleshoot payroll and data issues. Leveraging your experience in complex payroll environments and HR system projects, you’ll configure and optimize solutions, lead and support testing, and provide clear documentation for all implemented changes—all while maintaining strong customer relationships and managing expectations.

Key Areas of Responsibility:

• Ensuring the ongoing successful support of post-deployment Workday solutions.
• Provide end‑to‑end functional support for Workday Payroll Management in a post‑deployment environment, ensuring system stability and business continuity.
• Serve as a primary functional contact for payroll‑related incidents, service requests, enhancements, and break/fix issues.
• Leading client discussions – requirements gathering, user stories/test scenario creation, solution configuration, lead/support testing and provide documentation on implemented solution.Excellent understanding of Workday Canadian Payroll Solution.
• Support Workday feature adoption, Workday Releases, regression testing, and impact assessments.
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Collaborate with clients to understand their business objectives, challenges, and technology requirements. Identify areas where technology can drive improvements and efficiencies.
• Continuously monitor the performance of implemented solutions to identify areas for improvement or optimization. Provide recommendations for updates, upgrades, or modifications as needed.

About the team

This is your opportunity to work in Operate at Deloitte. Operate services harness the latest technologies, talent, and capabilities from all over the world to deliver ongoing outcomes and client value. We do more than traditional business process outsourcing. We do more than just “keeping the lights on.” We work shoulder-to-shoulder with clients and their customers, constantly adapting to the pace of change, to ideate, innovate, and embed continuous advantage at the heart of their operations. And we do it with the kind of drive and passion that comes from loving what you do—and who you do it with.

Our team at Deloitte specializes in providing Application Managed Services for several Finance technologies. We work with major clients across Canada and internationally on a daily basis ensuring their HR platforms are operating efficiently and effectively. We have a proven track record of successfully solving complex challenges through effective leadership, communication, and collaboration. Our team is dedicated to fostering an environment which promotes innovation and professional growth allowing you to take charge of your career at Deloitte.

Enough about us, let’s talk about you

You are someone who has these skills, experience & qualifications:

• 5+ years of experience in Workday Payroll implementation/support and consulting on Workday solutions, with a focus on system architecture and functional design.
• Proven functional and technical experience, design skills, with the ability to analyze business challenges and develop effective solutions that leverage technology.
• Excellent verbal and written communication skills, with the ability to convey payroll technical information to non-technical stakeholders.
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Demonstrated ability to build and maintain strong client relationships, with a commitment to delivering high-quality service.
• Workday Canadian Payroll certification(s) are preferred.

Total Rewards

The salary range for this position is $72,000 - $138,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.