People and Culture Analyst

The Linchpin Co. is a people operations group offering custom recruitment and consulting services. At Linchpin, we know a company's most valuable resource is its people, and we are people experts!

We will be the point of contact between you and our client during the recruitment process, acting as your trusted advisor and coach. We look forward to your interest.

The Role
The People and Culture Analyst turns people data into insight. This role sits at the intersection of HR, numbers and technology: building dashboards, keeping our HR systems accurate, and giving business leaders the information they need to make good decisions about their teams.

The Analyst will also act as payroll backup, supporting payroll review and serving as the payroll point of contact when the Compensation Coordinator is away. No payroll experience is required — we will train you.

This is a hybrid role based out of South Burnaby, partnering closely with the People and Culture team and with managers and employees at all levels and locations across the business.

Responsibilities
People Analytics and Reporting
Build, maintain and continuously improve People and Culture dashboards covering headcount, turnover, retention, time-to-fill, absenteeism, overtime and engagement
Pull, clean and analyze data from the HRIS, payroll, LMS and other systems to identify trends and turn them into clear, practical recommendations
Prepare recurring and ad hoc reports for the Manager, People and Culture and business leaders across branches
Analyze engagement survey, exit interview and other feedback data to help shape follow-up actions
Support total rewards work, including compensation benchmarking, salary data analysis and bonus calculations

HRIS and People Technology
Act as a go-to resource for the HRIS, ensuring data is accurate, complete and consistently entered
Run regular data audits and work with the team to correct errors at the source
Identify opportunities to automate manual processes and get more value out of our existing systems
Support system updates, testing and new feature rollouts, and help train employees and managers on self-service tools

Payroll Support
Act as payroll backup to the Compensation Coordinator, with full training provided
Assist with reviewing and auditing payroll each cycle to ensure accuracy
Serve as the payroll point of contact when the Compensation Coordinator is on vacation or away
Help maintain accurate employee records that feed into payroll, benefits and year-end reporting

People and Culture Support
Support the People and Culture team across onboarding, talent acquisition, employee engagement and Learning and Development initiatives
Ensure people-related policies and practices are reflected accurately in our systems and data
Participate in special projects as requested
Be a positive and constructive influence in a rapidly changing and complex work environment
Other duties as assigned

Who You Are
Experience
1–4 years of experience in People and Culture, HR analytics, HRIS or a related data-focused role
Advanced Excel skills (pivot tables, lookups, formulas); experience with Power BI, Tableau or similar dashboarding tools is a strong asset
Experience working with HR management information systems
Payroll experience is an asset but not required — training will be provided
Previous experience in a privately held or family-owned business would be an asset

What You Bring
A genuine passion for numbers and for HR — you get excited about what the data says about people and how to make work better
Exceptional attention to detail; you notice when something doesn’t add up and you fix it
Strong analytical and problem-solving skills, with the ability to tell a clear story from complex data
Comfort with technology and curiosity about new tools and automation
Strong communication skills, with the ability to explain data to people who don’t live in spreadsheets
High integrity and discretion with confidential employee and payroll information
Strong organizational and time management skills, and comfort managing deadlines like payroll cut-offs
Working knowledge of relevant employment, labour and human rights legislation
Self-motivated team player who enjoys a fast-paced environment and is comfortable wearing different hats