Personal Trainer

Personal Trainer

Work for a charity that ignites the potential in people. Every. Single. Day.

At the YMCA of Niagara, you’ll be part of a purpose-led organization with a clear focus on community well-being. Our work is powered by relationships and grounded in inclusion. We support people of all ages and circumstances with opportunities that build health, belonging, and connection so individuals and families can grow, lead, and give back.

For more than 165 years, we have been part of the fabric of this region, evolving alongside Niagara and showing up where the need is greatest. With a presence in over 125 program sites, we continue to expand what well-being can look like, creating welcoming spaces where more people can participate and feel they belong.

Guided by our shared values of caring, health, honesty, inclusiveness, respect, advocacy, and responsibility, the YMCA offers meaningful roles where your work is felt every day. If you’re ready to bring energy and care to a team that keeps moving forward, you’ll find purpose here.

NATURE & SCOPE

YMCA Personal Trainers are responsible for the growth and retention of adult membership through the provision of service excellence individual and group personal training.

RESPONSIBILITIES:

• Provide personal training services to current YMCA of Niagara members in both individual, small group, and youth sports team and other formats as a fee for service.
• Actively develop relationships with members; find new prospects and actively engage with them to promote the service and grow enrolment.
• Optimize members’ experience by actively engaging with them and help them achieve their fitness goals.
• Develop a personalized training program for each individual or group that purchases Personal Training services.
• Meet or exceed personal training targets established by the YMCA of Niagara.
• Maintain a Personal Training client retention standard of 65%.
• Work within, understand and abide by YMCA of Niagara Person Training principles.
• Develop flexible training plans that can be delivered in available space, respecting the shared fitness environment and needs of other members.
• Maintain a working knowledge of human physiology and mechanics, adult learning principles and the model of change.
• Provide nutrition, portion and hydration information for clients following the Canada’s Food Guide.
• Follow the Personal Training payment, scheduling and sign in procedure as outlined by the YMCA.
• Participate in training and adhere to the YMCA Child Protection Policies and Procedures as established by the YMCA of Niagara, and the Y WAY.
• Maintain up to date fitness program and progress notes in EZ Facility for ongoing YMCA access.
• Work with the YMCA and other Personal Trainers when necessary to transition clients to another Personal Trainer.
• Foster positive relationships with members.
• Act as a role model and advocate of the YMCA.
• Promote other YMCA programs and services to members.
• Maintain a safe, neat environment.
• Other duties as required.

QUALIFICATIONS:

• Current Intermediate/Standard First Aid, CPR – C certification will be required upon hiring.
• Maintain YMCA Personal Trainer Certification or equivalent
• Able to lift a minimum of 45 lbs.
• Proven customer service skills
• Proven aptitude for relationship based sales
• 1 to 3 years practical experience in personal training is preferred
• Flexibility; willingness to learn new skills and to alter shifts
• Excellent interpersonal skills
• Has successfully demonstrated the ability to work with a wide variety of individuals to help them achieve their health and fitness goals
• Upon hiring, a clear and satisfactory criminal reference check inclusive of the vulnerable sector search (PVSC) issued for the YMCA of Niagara.

COMPETENCIES:

Self Management
Works independently with minimal supervision.

Business Orientation
Develops plans and takes action with a view to developing programs and services that will generate results.

Service orientation:
Deliberately identifies and creates opportunities to enhance each and every individual’s YMCA experience

Coaching and development
Commits to assisting participants, volunteers, staff and self in continuous learning and development

Quality focus
Ensures that YMCA programs and services are superior

Relationship building and collaboration
Builds positive interactions both internally and externally to achieve work related goals

Results oriented
The ability to lead, manage and achieve identified goals

APPLICATION PROCESS

Interested applicants are invited to submit an application by noon on November 16, 2026.

Applications will be reviewed as they are received. YMCA of Niagara reserves the right to close the posting and proceed with a successful candidate at any time during the recruitment process.

Internal applicants are encouraged to apply on our internal job board by logging into their UKG portal and navigating to Myself > My Company > View Opportunities. Internal applicants are also encouraged to notify their supervisor before applying.

All applicants are thanked for their interest. Only those applicants being considered for an interview will be contacted by email.

Accessibility accommodations and materials in alternate formats for individuals with disabilities can be arranged upon request.

For more information on other opportunities at the YMCA of Niagara, please visit: ymcaofniagara.org