Physician Executive Assistant

Job description:

Are you a highly organized, detail-oriented professional who thrives in a fast-paced, patient-focused environment? We’re looking for a dedicated Physician Executive Assistant (also referred to as Medical Office Administrator) to support one of our physicians and play a key role in delivering exceptional patient care.

Who We Are

At TRIO Fertility, we are committed to helping individuals and families grow through compassionate, patient-centered fertility care. Our team combines clinical excellence with a deeply supportive approach, ensuring that every patient feels informed, respected, and cared for throughout their journey.

Our work is guided by our core values:

• Patient Centricity – We put patients at the heart of everything we do
• Excellence – We strive for the highest standards in care and service
• Integrity – We act with honesty, professionalism, and accountability
• Responsibility – We take ownership of our work and its impact
• Unity – We collaborate as one team to achieve shared goals

Why Join Us?

We believe in supporting our team both professionally and personally:

• Competitive compensation: Market-benchmarked salary aligned with your experience, plus a pay-for-performance model that rewards your contributions.
• Comprehensive benefits package: Including health, dental, and vision coverage
• Pension matching program: Helping you plan for a secure future
• Company events & team celebrations: Regular social events and company parties to stay connected and have fun
• Ongoing learning & development: Access to Lunch & Learns, training opportunities, and continuous growth
• Supportive team environment: A collaborative, inclusive culture where your contributions are valued

What You’ll Be Doing

In this role, you will:

• Provide exceptional client-facing support, always acting with empathy, discretion, and professionalism
• Maintain strict confidentiality when handling sensitive patient information
• Support one physician with both administrative and patient coordination tasks
• Manage the physician’s calendar and scheduling
• Coordinate and manage patient appointments and medical schedules
• Process OHIP and non-OHIP billing
• Schedule medical procedures and coordinate logistics
• Arrange specialist referrals on behalf of the physician and patients
• Submit prescriptions to pharmacies via telephone
• Track and manage patient consent forms, ensuring accuracy and completeness
• Learn and effectively use clinic EMR systems (Baby Sentry and Accuro)

What Makes You Successful in This Role

You’ll thrive in this position if you bring:

• 2–5 years of experience supporting senior-level physicians
• Education in medical administration, clinical administration, or related experience
• Strong knowledge of medical terminology
• Experience with OHIP billing processes
• Proven ability to manage high-volume, detail-oriented calendars
• Confidence handling sensitive and confidential patient information
• Experience in a private healthcare setting (an asset)
• Familiarity with EMRs, medical software, or databases
• Strong proficiency in the MS Office Suite
• A proactive, can-do attitude with the ability to adapt to shifting priorities
• A positive, professional demeanor with a strong patient-first mindset
• Excellent communication skills, with the ability to engage clearly and thoughtfully with both physicians and patients
• Emotional intelligence and resilience when supporting patients through sensitive situations

Compensation $52,000-$70,000.00

Successful candidates are typically offered around $58,000, with the final offer based on experience, skills, and knowledge.

If you’re passionate about patient care and want to be part of a collaborative, values-driven team — we’d love to hear from you!

• TRIO Fertility is an equal opportunity employer committed to building a diverse and inclusive workforce. We welcome applications from all qualified individuals. We are also committed to providing an accessible recruitment process—if you require accommodation at any stage, please let us know and we will work with you to meet your needs.