Publié le mois dernier
Platform Reliability Engineer
@ Appnovation Technologies
Toronto, Ontario
En bref
Appnovation Technologies is hiring a Platform Reliability Engineer for a dedicated delivery pod building an internal agent platform on AWS Bedrock AgentCore for a global life sciences client. The role covers OpenTelemetry instrumentation, observability integration, tracing, SLOs, alerting and token and compute cost monitoring. The posting states a full-time or contractor engagement and a named-team start.
Responsabilités :
- Build OpenTelemetry instrumentation standards for agents and platform services
- Connect AgentCore Observability and CloudWatch with client observability tools
- Set up end-to-end tracing across agent steps, model and tool calls
- Define SLOs, alerting and token and compute cost dashboards
- Write runbooks, support incident response and run post-incident reviews
Résumé des exigences :
- 6+ years in SRE, platform reliability or observability engineering
- Hands-on AWS and OpenTelemetry experience
- Experience with CloudWatch and an enterprise observability platform
- Experience defining SLOs, error budgets and alerting
- Experience with AWS cost visibility and FinOps reporting
- Scripting in Python, Go or TypeScript
Outils et compétences
Source et dates
Site carrière / système de candidatures · greenhouse
- Date publiée par l’employeur
- 2026-09-30
- Première détection par notre source
- 2026-10-10
- Mise à jour du dossier source
- 2026-10-13
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Senior |
| Domaine | Développement logiciel |
| Expérience | 6 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau, Chez les clients |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Appnovation Technologies
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
The Global Digital Partner.
Description complète de l’entreprise
Appnovation is a Global, Full-Service Digital Partner. We design, develop, and deliver digital experiences that drive measurable business transformation. With nearly 20 years of experience and thousands of successful projects delivered, we partner with industry leaders like Pfizer, Google, Yeti, TCL, and AstraZeneca across diverse industries and technologies. Our services combine strategy, user experience, engineering, data, and AI to create purposeful, human-centered solutions. With global delivery and a strong nearshore presence, we offer flexible, cost-effective partnerships tailored to our clients' needs. We build digital foundations through close collaboration, delivering immediate impact and supporting future growth and innovation. Our approach continually evolves to support clients at every stage of their digital journey. We elevate customer experiences, champion digital innovation, and drive scalable business value. Appnovation. Fuelled by experience. Powered by AI. Learn more at appnovation.com. #InspiringPossibility
- Abonnés LinkedIn
- 30 859
- Personnes associées sur LinkedIn
- 234
- Bureaux déclarés
- 190 Alexander Street, 600, Vancouver, BC V5A 2S5, CA
- 1010 Sainte-Catherine Ouest, 200, Montreal, QC H3B 5L1, CA
- 20 St Thomas Street,, Second Floor, London, SE1 9RS, GB
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- 148 Wing Lok Street, 17/F, Nam Wo Hong Building, Hong Kong, HK
- Dendermondsesteenweg 48A, Ghent, Gent 9000, BE
- Europalaan 2B, F1.11, Utrecht, Utrecht 3526 KS, NL
- 240 Richmond St W, Toronto, Ontario M5V1V6, CA
- 50 Raffles Place, #32-01, Singapore, 048623, SG
- 2401 Torre D, São Paulo, 04543-011, BR
- Catégories d’activité
- Information Technology
- Consulting
- Content
- Software
- Web Development
- Business Intelligence
- Big Data
- Mobile
- Open Source
- Autres noms enregistrés
- Appnovation Technologies
- Appnovation
- Spécialités
- Web Development
- Drupal Development
- Mobile Development
- Digital Strategy
- Digital Transformation
- Managed Services
- User Experience
- User Experience Design
- Agile Consulting
- Atlassian
- Enterprise Integration
- Data Analytics
- Platform Engineering
- Digital Experience
- Omni-channel Engagement
- Magento Development
- customer journey
- Nearshore
- Agility
- Data
- Customer Experience and Products
- Continuous Delivery
- Digital Product
- Digital Services
- AI
- and CMS
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 19 902 270
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Appnovation is a Global, Full-Service Digital Partner. We design, develop, and deliver digital experiences that drive measurable business transformation. With nearly 20 years of experience and thousands of successful projects delivered, we partner with industry leaders like Pfizer, Google, Yeti, TCL, and AstraZeneca across diverse industries and technologies. Our services combine strategy, user experience…
| Champ | Valeur |
|---|---|
| Secteur | Business Consulting and Services |
| Taille | 201-500 employees |
| Siège social | Vancouver, BC |
| Type d’organisation | Privately Held |
| Fondée en | 2007 |
| Spécialités | Web DevelopmentDrupal DevelopmentMobile DevelopmentDigital StrategyDigital TransformationManaged ServicesUser ExperienceUser Experience DesignAgile ConsultingAtlassian |
| Offres sur Jobsy | 13 |
| Voir la page |
About us
Appnovation is the AI Product Company. Headquartered in Vancouver, Canada, with teams around the world, Appnovation builds AI products, delivers enterprise AI and digital solutions, and co-invests with clients to bring new AI products to market.
Open source has been the foundation of Appnovation's work since 2007, and it remains the foundation underneath every AI product the company builds today. Appnovation teams work with organizations in highly regulated industries, including global leaders such as Pfizer, Google and AstraZeneca, to help them adopt AI they can govern and own.
We’re putting together a dedicated delivery pod to build and run an internal agent platform on AWS Bedrock AgentCore for a global life sciences client. The pod works as one team with the client’s engineers to deliver the platform other teams will build their agents on.
In this role you make the platform visible and dependable. You’ll build the OpenTelemetry instrumentation, observability integrations, tracing, SLOs, alerting, and cost monitoring for token and compute spend. When an agent is slow, wrong or expensive, your work is how the team finds out and fixes it. This is a named-team engagement, so the person we propose is the person who starts.
ROLE RESPONSIBILITIES
- Instrumentation: Build OpenTelemetry instrumentation standards for agents, tools and platform services, and make it easy for teams to adopt.
- Observability Integration: Connect AgentCore Observability and CloudWatch with the client’s existing observability tools (e.g., Datadog, Splunk, Grafana).
- Tracing: Set up end-to-end tracing across agent steps, model calls, tool calls and multi-agent handoffs so issues can be traced to their source.
- SLOs and Alerting: Define SLOs for latency, availability and error rates, and build alerting that is useful and not noisy.
- Cost Monitoring: Track token usage and compute spend by team, agent and environment, with dashboards, budgets and alerts for unexpected spikes.
- Incident Readiness: Write runbooks, support incident response and run post-incident reviews that lead to real fixes.
QUALIFICATIONS
- 6+ years in SRE, platform reliability or observability engineering, with strong hands-on AWS experience.
- Hands-on experience with OpenTelemetry (SDKs, collectors, exporters) and distributed tracing.
- Experience with Amazon CloudWatch and at least one enterprise observability platform (Datadog, Splunk, Grafana, New Relic or similar).
- Experience defining and running SLOs, error budgets and alerting strategies.
- Experience building cost visibility and FinOps reporting on AWS (Cost Explorer, CUR, tagging strategies).
- Scripting and coding skills in Python, Go or TypeScript.
- Clear communication and able to turn data into decisions for technical and non-technical audiences.
PREFERRED QUALIFICATIONS
- Experience monitoring LLM or agent-based applications, including token usage, latency and quality signals.
- Familiarity with LLM observability tools (e.g., Langfuse, Arize, LangSmith) or AgentCore Observability.
- Experience with infrastructure as code (Terraform or AWS CDK) for monitoring resources.
- Experience in pharma, life sciences or another regulated industry.
WHO YOU ARE
- You want to know what’s happening in a system before a user tells you
- You build alerts people trust and dashboards people actually open
- You treat cost as a reliability concern, not an afterthought
- You stay calm in incidents and focus on learning afterward
- You work well inside a client team and build trust quickly
- You have prior experience in consulting
- Prior experience and connections in the Life Sciences industry is preferred
Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.
At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Come join us at Appnovation, and learn more about how we stay true to our company values as we build better lives through better digital. Accommodations are available upon request throughout the recruitment process.
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