Pool Attendant - FT- Chelsea Hotel- Toronto

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.

Purpose

To tend to the guests and their needs in the Recreation Department while ensuring all Health and Safety Standards are met. Responsible for pool health (chemical balance/cleanliness), reporting maintenance issues in the area immediately, and general cleanliness/supply of all areas.

Principal Responsibilities

MyGuest

• Advise and assist guests with the use of fitness equipment, ensuring guests wear adequate footwear to maintain a safe fitness facility.
• Consistently maintain a safe recreation environment for everyone (squeegee excess water off deck, adjusts mats, ensuring proper water/chemical levels etc, 1st Aid issues are handled appropriately etc.).
• Communicate with customers in friendly and positive manner.

My Product

• To maintain pools through testing, cleaning and ensuring Health and Safety standards are met at all times.
• Responsible for the cleanliness of the facility and reporting any maintenance issues to respective departments immediately.
• Maintain key safety and security procedures.
• Enforce all rules and regulations.
• Ensures that work area is left in ready condition whereby the succeeding attendant is prepared for the following shift.
• Complete daily checklist.

My Colleague

• To promote cooperation and team work with colleagues
• Ensure accurate and timely notes are passed along in the daily log book

My Chelsea

• Comply with Hotel/Company/Health and Safety Policies and Procedures.
• Maintain chemical and work logs and determining/taking action when necessary.
• Responsible for the sale of pool and laundry products and its inventory.
• Deposit revenues for designated area
• Report all health and safety hazards and concerns.
• Perform other tasks as assigned by management

Academic and Working Qualifications

Working Experience

• Previous Pool and Gym experience is an asset.

• Guest/Customer Service experience.

Education

• Valid CPR/1st Aid.

Knowledge

• Ability to effectively communicate with guests and colleagues

Soft Skills

• An ability to work independently and as a team player.

• Able to take initiative.

• A problem solver who has the ability to make common sense based decisions.

• Excellent interpersonal skills.

• Positive attitude, willingness to learn.

Languages

• Ability to communicate and write effectively in English.

Physical Requirements

• Ability to stand for extended periods of time

• Perform such tasks as: bending, storing, kneeling, carrying, and transporting goods up to approx 56 Kg

• Must successfully complete background check.

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

For more information about the property, please visit: https://www.chelseatoronto.com/en/