Publié il y a 23 jours
Portfolio Resource Coordinator- Healthcare
@ Paladin Security Group
Edmonton, Alberta
En bref
Paladin Security Group is hiring a full-time Portfolio Resource Coordinator for its healthcare portfolio at the Edmonton Branch, Monday to Friday 8:30am to 5pm, at $47,000 per year. The role manages staffing, scheduling, overtime control, billing accuracy and payroll processing for security guards across healthcare sites.
Salaire :
47 000 $ par année
Responsabilités :
- Fill open shifts and maintain complete schedules for healthcare sites
- Handle daily schedule changes, call-outs and overtime control
- Process payroll and review timekeeping and billing in WinTeam
- Resolve JIRA tickets and coordinate new hire onboarding
Résumé des exigences :
- Strong customer service and communication skills
- Legal authorization to work in Canada
- Post-secondary education in business administration (asset)
- Resource coordination or payroll experience (asset)
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-10-19
- Première détection par notre source
- 2026-11-07
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Administration |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : minimes |
| Milieu de travail | Bureau, Hôpital ou clinique |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (préféré) |
| Domaines d’études | Business administration |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
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- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
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- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
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- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 336 |
| Voir la page |
Position Overview
Title: Portfolio Resource Coordinator - Healthcare
Employment Type: Full-time
Pay Rate: $47,000 per year
Site: Edmonton Branch
Schedule: Monday to Friday 8:30am to 5pm
Site Overview
Supporting our healthcare portfolio, this role plays a key part in keeping specialized operations running efficiently. You will work alongside client service teams, site leadership, and front-line guards to ensure consistent staffing, organized schedules, and high standards of service across healthcare environments.
What You'll Be Doing
As a Portfolio Resource Coordinator, you will manage resource allocation, administrative workflows, and scheduling strategy across your assigned healthcare sites.
Identify open shifts and work with the Client Service Team to maintain complete schedules that fulfill contractual requirements.
Extend schedules in WinTeam three months in advance to give security guards clear visibility of their ongoing shifts.
Handle daily schedule changes, open lines, and book-offs promptly while actively taking steps to minimize overtime.
Maintain regular communication with Client Service Managers to address staffing needs and submit replacement requests within one business day.
Issue and track employee Averaging Arrangements in WinTeam to support efficient scheduling and overtime control.
Manage and resolve portfolio JIRA tickets by the end of each business day.
Assist with employee onboarding and deployment, meeting new hires during orientation or uniform issuance to assign site training and schedules.
Ensure weekly billing accuracy, review timekeeping reports, and complete payroll processing in WinTeam ahead of scheduled deadlines.
Submit detailed overtime breakdowns within three days of payroll completion.
Build strong relationships with managers, guards, and client stakeholders through regular site visits and active communication.
Must Haves
Strong customer service and communication skills.
Legal authorization to work in Canada.
Nice-to-Haves
Post-secondary education in business administration or a related field.
Familiarity with WinTeam scheduling software or JIRA ticketing systems.
Previous resource coordination or administrative experience in workforce management.
Payroll experience
Scheduling Management
What's In It For You?
Opportunity to gain hands-on operational and resource management experience within a healthcare portfolio.
A collaborative team environment with direct engagement across client service and operations leadership.
Continuous skill development in scheduling software, payroll workflows, and workforce planning.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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