Pre-Owned Product Advisor | Downtown Toyota

Product Advisor - Elevate Your Career at Downtown Toyota!

LOOKING FOR THE BEST PEOPLE TO DELIVER THE BEST CUSTOMER EXPERIENCE, FOR THE MOST REPUTATED AUTOMOTIVE MANUFACTURER, IN DOWNTOWN TORONTO!

We are not looking for salespeople; we are looking for experience crafters! Driven by a passion for the automotive industry, eager to serve and grow human connections, in a state-of-the-art facility, working with the #1 producing automotive manufacturer on the planet!

WHY WE NEED YOU

You dedicate your time to getting to know people well. Every guest that sits in front of you has your undivided attention, and you are focused in understanding their expectations before rushing them into a vehicle.

Process matters to you. You are not just selling cars, you are crafting experiences, and you recognize the order and importance of every step in the car shopping journey.

You understand value and know how to transmit it to guests. As an upfront pricing dealership, you are confident in demonstrating the value of what our vehicles are offered for. You’ll develop a vast knowledge of the advantages of the certification program, our quality standards, and how this benefits the customer in their overall cost of ownership of their new vehicle, not just at the time of signing a bill of sale.

You have great communication skills. You are confident when speaking, know how to ask the right questions, and use the information to deliver the best solution for the guest. You always follow up with a solution.

HERE'S WHAT YOU'LL BE DOING

You'll be the face of Downtown Toyota, the person who turns browsers into buyers and buyers into lifelong enthusiasts. You'll guide our guests through the exciting journey of finding their perfect vehicle, making every step of the process a delight.

Your days will be filled with

• Crafting personalized experiences for each guest, matching their unique needs with the perfect vehicle
• Building lasting relationships that turn first-time buyers into lifetime guests
• Collaborating with our team to continuously innovate and improve our guest experience
• Staying ahead of automotive trends and technologies to provide expert advice
• Celebrating with guests as they drive off in their dream car

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You need these qualifications

• You have a proven track record of creating exceptional customer experiences, preferably in automotive sales or a related field
• Your passion for automobiles is infectious, and you can match products with customer needs.
• You're a master of building relationships, with the ability to connect with people from all walks of life
• You must hold a valid OMVIC License
• You hold a valid Ontario G Driver's License with a clean driving record

It would be nice if

• You have experience in luxury or high-end retail sales
• You're fluent in multiple languages, reflecting the diversity of our community
• You have a background in or passion for automotive technology and innovation
• You've been part of a team that's revolutionized an industry

What we offer

• Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
• Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
• Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
• Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
• Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
• Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
• Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
• Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.

You are what drives us … Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Downtown Toyotaand Downtown AutoGroup are pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at [email protected].

Downtown Toyotaand Downtown AutoGroup are an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

Join us at Downtown Toyota in revolutionizing the automotive service experience!

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.