Principal Product Manager - Healthcare

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Job Title: Principal Product Manager (OpenText Business Network - Healthcare Solutions)

Job Location: Richmond Hill/ Mississauga/ Waterloo, ON, Canada (Office based)

The Opportunity:

OpenText Business Network (OTBN) is a cloud-based platform that enables secure, compliant, and efficient collaboration across digital ecosystems of people, systems, and things. Our solutions simplify EMR connectivity and B2B integration across healthcare and enterprise ecosystems, delivering actionable insights that accelerate revenue, improve client satisfaction, and drive operational excellence.

We are on a mission to turn information into secure action through digital knowledge workers—and we’re looking for a Principal Product Manager to lead our strategic efforts in the Healthcare Industry.

OpenText Business Network is seeking a Principal Product Manager to define and drive the strategy, roadmap, and execution of healthcare connectivity, EMR integration, B2B integration, compliance, and workflow solutions. This role will guide mission-critical capabilities that enable secure clinical, administrative, regulatory, and business data exchange across providers, payers, intermediaries, healthcare technology partners, and enterprise systems.

As the senior product leader for this domain, you will establish an outside-in point of view, translate market and regulatory change into differentiated product direction, and align Engineering and cross-functional teams around measurable business and client outcomes. The ideal candidate combines deep healthcare industry knowledge, strong product judgment, technical fluency, and the ability to lead through influence in a global, matrixed environment.

What the role offers:

• Own the healthcare product vision and multi-year strategy. Define portfolio direction across EMR connectivity, B2B integration, interoperability, clinical workflow integration, administrative automation, regulatory compliance, and secure data exchange.
• Translate market and regulatory change into product priorities. Monitor evolving U.S. healthcare policies, programs, and standards, and convert them into clear investment themes, roadmaps, epics, and measurable outcomes.
• Champion interoperability and platform modernization. Partner with Engineering and Architecture to deliver scalable, cloud-ready capabilities that connect EMR and EHR platforms with enterprise B2B ecosystems using APIs, HL7, FHIR, X12 EDI, modern integration patterns, and secure workflow automation.
• Engage clients and the healthcare ecosystem. Conduct direct discovery with healthcare organizations, EMR and EHR vendors, B2B trading partners, integration partners, and industry stakeholders to identify unmet needs, validate direction, and shape differentiated value propositions.
• Drive AI-enabled innovation. Identify practical opportunities to apply AI to workflow automation, data quality, exception handling, operational visibility, and product-management productivity while meeting healthcare privacy and compliance expectations.
• Guide portfolio investment decisions. Use market evidence, client insights, financial considerations, adoption signals, and delivery capacity to recommend where to invest, expand, partner, maintain, or simplify.
• Build cross-functional alignment. Partner with Engineering, Compliance, Security, Product Marketing, Sales, Professional Services, Support, and Client Success to coordinate execution and field readiness.
• Define and manage success metrics. Establish KPIs for adoption, client value, quality, regulatory readiness, revenue impact, and operational performance; use these signals to adjust priorities and roadmap decisions.
• Serve as a healthcare product evangelist. Communicate strategy and progress to senior leaders and represent OpenText with clients, partners, analysts, and relevant industry forums.

What you need to succeed:

• Product leadership experience. Typically 8+ years in product management for enterprise software, SaaS, integration platforms, healthcare IT, or adjacent regulated industries, including ownership of complex or multi-solution portfolios.
• Healthcare domain expertise. Strong understanding of U.S. healthcare operations, including provider and payer workflows, EMR and EHR ecosystems, clinical and administrative data exchange, B2B integration, interoperability, and regulatory compliance.
• Standards, integration, and compliance knowledge. Practical experience with healthcare and B2B integration standards and regulations such as HL7, FHIR, X12 EDI, HIPAA, and relevant CMS programs.
• Market-driven product practice. Demonstrated success using market research, competitive intelligence, client discovery, and analytics to create strategy and prioritize investment.
• Business and execution discipline. Experience building business cases, managing roadmaps and backlogs, defining KPIs, and moving initiatives from concept through launch and adoption.
• Executive communication. Ability to simplify complex healthcare and technical topics, influence senior stakeholders, and communicate a compelling product narrative.
• Global collaboration. Proven effectiveness in matrixed, distributed organizations and in leading without direct authority.
• Education. Bachelor degree in business, healthcare, engineering, computer science, or a related field; advanced degree is an asset.

One last thing:

At OpenText Business Network, we build secure, scalable, and intelligent solutions that power critical industry workflows. Healthcare is one of the most complex and consequential verticals we serve, and this role will be central to shaping how healthcare organizations connect EMR and EHR platforms with B2B networks, automate workflows, comply, and grow. If you are energized by mission-critical problems, thrive in regulated environments, and want to modernize healthcare through trusted information exchange, we would like to meet you.

At OpenText Business Network, we build secure, scalable, and intelligent solutions that power critical industry workflows. Healthcare is one of the most complex and consequential verticals we serve, and this role will be central to shaping how healthcare organizations connect, automate, comply, and grow. If you are energized by mission-critical problems, thrive in regulated environments, and want to modernize healthcare through trusted information exchange, we would like to meet you.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.