Publié il y a 21 jours
Proactive Support Technician
@ Mon Technicien
Canada
En bref
Mon Technicien is hiring a Proactive Support Technician to run preventive visits and proactive maintenance on client IT environments. The role covers servers, network equipment, backups, cybersecurity patching and technical documentation, with regular travel to client sites. The posting states flexible hours, a hybrid-style office with travel, and a compensation package including group insurance and an RRSP with employer contribution.
Responsabilités :
- Effectuer des visites préventives et de la maintenance proactive
- Maintenir et améliorer serveurs, équipements réseau et sauvegardes
- Identifier et assurer le suivi des risques techniques
- Appliquer les correctifs de sécurité requis
- Tenir à jour le registre de la dette technique
Résumé des exigences :
- Minimum 3 ans d'expérience en infrastructure TI ou soutien technique avancé
- Expérience en environnement MSP ou multi-clients
- Connaissance de Microsoft 365, Windows Server, réseautique, sauvegardes et cybersécurité
- Expérience avec des outils de surveillance et gestion à distance
- Bilingue français et anglais
- Permis de conduire valide et disponibilité pour déplacements
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · glow
- Date publiée par l’employeur
- 2026-10-19
- Première détection par notre source
- 2026-10-26
- Mise à jour du dossier source
- 2026-10-26
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | TI |
| Expérience | 3 an(s) et plus |
| Déplacements | avion : aucun · route : modérés |
| Milieu de travail | Chez les clients, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Permis de conduire | exigé |
| Avantages mentionnés | Congés payés généreux, Horaire flexible, Régime de retraite, Service de garde |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Mon Technicien
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 6 |
At MYTECHNICIAN, we’ve been helping Quebec SMEs grow for over 25 years, driven by a team of more than 60 passionate IT professionals. Our strength? A strong team culture, genuine collaboration and a human, flexible and stimulating work environment, where ideas matter and fun is part of everyday life.
As we continue to grow, we’re expanding our team and looking for talented people who want to get involved and make a real contribution to the success of a well-established, forward-thinking local company.
WHAT WE OFFER
Benefits that truly make a difference
- Comprehensive group insurance: life, disability, prescription drugs and dental
- Telemedicine services
- RRSP with employer contribution
- Flexible hours for better work–life balance
- Flexible compensation: customize your salary and vacation
- À la carte services: restaurants, physical activities, getaways
- Additional discretionary days off on top of vacation
A workplace that makes you want to get involved
- Modern offices with recreational areas (darts, foosball, board games)
- Snack bar: coffee, apples, popcorn and slushies
- On-site showers for fitness enthusiasts
- Memorable social activities
- Reduced summer hours: Fridays off at noon
- Wellness monitoring with Officevibe
Exclusive MT perks
- Access to a private island with a cottage
- Access to a luxury condo in the heart of Montréal
- Parents on the Run: free on-site childcare
- Partage Club membership, promoting the sharing economy
YOUR ROLE
Do you prefer preventing incidents rather than dealing with them, and enjoy seeing IT environments become more reliable thanks to your work?
Do you want to ensure the health, stability, security and performance of our clients’ IT environments through preventive visits and a truly proactive approach?
We’re looking for someone like you to:
- Conduct preventive visits and perform proactive maintenance activities.
- Maintain and improve servers, network equipment, backups and IT infrastructure.
- Identify, address and follow up on technical risks and issues.
- Contribute to the cybersecurity of client environments and ensure required security patches are applied.
- Keep the technical debt register up to date, identify outdated or end-of-life equipment and recommend appropriate improvements.
- Contribute to the standardization of IT environments and the continuous improvement of technical practices.
- Ensure the quality of technical documentation and ongoing monitoring of client environments.
- Collaborate with internal teams to follow up on risks, priorities, technical recommendations and escalations.
WHAT WE’RE LOOKING FOR
- Minimum 3 years of relevant experience in IT infrastructure, systems administration or advanced technical support.
- Hands-on experience in an MSP or multi-client environment.
- Experience in preventive maintenance and proactive IT infrastructure management.
- Strong knowledge of Microsoft 365, Windows Server, networking, backups and cybersecurity.
- Experience with remote monitoring and management tools.
- Bilingual (French and English, spoken and written).
- Excellent analytical, documentation and problem-solving skills.
- Thorough, self-directed approach focused on prevention and continuous improvement.
- Excellent communication skills and ability to build strong technical relationships with clients.
- Valid driver’s licence and availability for regular travel to client sites.
Journal
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