Product Manager - Accounts Payable Applications

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: non-union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: 700 University Avenue – Hydro Building
Department: Finance
Reports to: Manager, Accounts Payable
Salary Range: $106,329-$132,911 annually
Hours: 37.5 hours per weeks
Status: Permanent, Full-Time
Closing Date: November 20, 2026

Position Summary

The Product Manager, Accounts Payable Applications is the business application owner and Finance functional expert for Basware Invoice Automation (Basware), Emburse and SmoothPay.

Embedded within the Accounts Payable team, the role is responsible for maintaining the functional effectiveness, business configuration, workflows, business rules, controls, and ongoing operational performance of these applications.

The Product Manager ensures the applications continue to support Accounts Payable operations, policies, controls, and user needs. The role serves as the primary Finance subject matter expert and acts as a key escalation point for issues related to business rules, workflow design, and business-managed system configuration.

Duties

• Serve as the Finance functional owner for Basware, Emburse and SmoothPay and maintain knowledge of applications functionality.
• Understand and document workflows, approval routing, business rules, user roles, and Finance-managed configuration.
• Ensure application configuration remains aligned with Accounts Payable policies, procedures, controls, and business requirements.
• Assess the business impact of configuration changes and enhancement requests.
• Provide inputs to budgeting activities related to operational support or enhancements
• Act as an escalation point for application issues and cross collaborate with teams to resolve issues.
• Identify trends in support requests and recommend process, training, or configuration improvements and maintain functional support documentation
• Recommend priorities and support enhancements, configuration updates, testing, and release validation.
• Monitor and report on application health, adoption, and operational effectiveness.
• Define business requirements and acceptance criteria for enhancements.
• Coordinate user acceptance testing and business validation activities.
• Support post-release validation and issue resolution.
• Act as the primary business contact for Basware, Emburse and SmoothPay vendors.

Qualifications

Qualifications

• Undergraduate degree in Business Administration or Commerce, Information Systems, Health Administration, or a related field, or an equivalent combination of education and experience.
• Minimum 5 years of progressively responsible experience supporting, managing, configuring or implementing Finance/business applications.
• Experience supporting or managing Finance applications.
• Strong understanding of Accounts Payable, expense reimbursement and Pcard and payment processes.
• Experience with application configuration, workflows, business rules, and user support.
• Ability to troubleshoot functional issues and coordinate resolution across business and technical teams.
• Strong business analysis, documentation, and stakeholder management skills.
• Experience working with SaaS vendors and business users.
• Excellent written and verbal communication skills.
  
  Nice to Have
• Experience with Basware Invoice Automation.
• Experience with Emburse or similar expense-management platforms.
• Experience in healthcare or other regulated environments.
• Product ownership, business analysis, accounting, or related certifications.

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.