Product Owner, Data and AI

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Are you passionate about creating data products that deliver value to the business and the customers? If so, you might be the product owner for data we are looking for!

Reporting to the Manager, Data Product Management, the Product Owner plays a key role in managing the backlog of new and existing data products across Air Canada, specifically for our Loyalty, Marketing, and eCommerce data domains.

As a Product owner, Data & AI you will act as a bridge between the stakeholders and the data teams, ensuring that the data products meet the needs and expectations of the end-users as well as Air Canada’s strategic objectives. You will be working in an agile environment, with frequent feedback and iterations, and using the latest tools and technologies to create data products that are scalable, reliable, and user-friendly.

Responsibilities:

Facilitate and participate in agile sessions to assess and capture requirements as per the stakeholders’ needs and expectations

• Requirements elicitation.
• Requirements walkthroughs and workshops.
• Guide creation of mapping documents that covers business rules, ensures data quality and accuracy.

Act as the bridge between the users/stakeholders and the Delivery team

• Responsible for maximizing the value delivered by the team by ensuring backlog is aligned with stakeholder needs and product manager vision.
• Write, present, and refine user stories.
• Coordinate with the development team to get the stories developed.
• Day-to-day support in requirements clarifications and business rules (SPOC for the development team for requirements/priorities).
• Facilitate/Coordinate or execute UAT testing.
• Take a lead role in the different SCRUM ceremonies.

Qualifications

• Bachelor’s degree with 3-5 years of Business Analyst or Product Owner experience, including hands-on experience managing all stages of the product life cycle. M.Sc. preferred.
• Knowledge of BI analytics/concepts and data warehouse platforms.
• Problem solver who thinks strategically, results oriented and attentive to details.
• High adaptability and strong critical thinking skills.
• Familiar with data and analytics analysis tools and delivery technologies:
  • SQL (mandatory)
  • Jira/Confluence (an asset)
  • Snowflake (optional)
  • Databricks (optional)
• Best practices in user acceptance testing (UAT).
• Agile methodology experience (CSM/PSM or CPO/PSPO certification is an asset).
• Excellent communication and listening skills
• Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.