Publié il y a 19 jours
Product Support Specialist
@ Corpay
Montréal, Québec
En bref
Corpay is hiring a full-time Product Support Specialist in Montreal for its Cross Border line of business, working on LINK Support as the first point of contact for client issues. The role is hybrid, reporting to the Manager of Link Support, and requires bilingual French and English, at least one year of customer service experience and financial or payments industry experience.
Responsabilités :
- Resolve client application issues and follow up to resolution
- Support File Upload and REST API products
- Recommend products to management based on client needs
- Build trusted client relationships through open communication
- Run SQL scripts for client configuration
Résumé des exigences :
- At least 1 year of customer service experience
- Financial, banking or payments industry experience
- Bilingual in French and English
- Strong analytical and problem-solving skills
- High school diploma or GED
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- 2026-10-26
- Première détection par notre source
- 2026-11-15
- Mise à jour du dossier source
- 2026-11-15
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Formation | Secondaire (DES) (exigé) |
| Avantages mentionnés | Congés payés généreux, Régime de retraite, Rabais employé, Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Corpay
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Corporate payments | AP automation | Commercial cards | FX | Expense management | Workforce lodging
Description complète de l’entreprise
Corpay (NYSE: CPAY) is a global leader in business payments and expense management, providing a range of solutions that streamline accounts payable, manage expenses, and handle international transactions in ways that no other provider can rival. From vehicle payments and lodging to corporate cards, AP automation, and international payments, Corpay simplifies every aspect of business spending. With cutting-edge technology, global expertise, and reliable support, Corpay is your trusted partner for saving time, reducing costs, and protecting against fraud.
- Abonnés LinkedIn
- 285 785
- Personnes associées sur LinkedIn
- 7 011
- Bureaux déclarés
- Atlanta, Georgia, US
- Brentwood, Tennessee, US
- Beaverton, Oregon, US
- Toronto, Ontario, CA
- Los Angeles, California, US
- Vancouver, BC, CA
- Victoria, BC, CA
- Calgary, Alberta, CA
- Saskatoon, Saskatchewan, CA
- Edmonton, Alberta, CA
- Halifax, Nova Scotia, CA
- Montreal, Quebec, CA
- New York, New York, US
- Chicago, IL, US
- Houston, Texas, US
- Washington, DC, US
- Bala Cynwyd, PA, US
- London, GB
- Marbella, ES
- Sydney, AU
- Melbourne, AU
- Perth, AU
- Brisbane, AU
- Ottawa, CA
- Rome, IT
- Milan, IT
- Dublin, IE
- Singapore, SG
- Madrid, ES
- Stockholm, SE
- Zürich, CH
- Manchester, GB
- Norway, NO
- Catégories d’activité
- Finance
- Risk Management
- Software
- Fuel
- Payments
- Commercial
- FinTech
- Financial Services
- Financial Exchanges
- Transaction Processing
- Autres noms enregistrés
- Corpay
- Spécialités
- Bill Payment
- AP Automation
- Cross-Border Payments
- Commercial Card Programs
- Currency Risk Management
- Expense Management
- Foreign Exchange
- Custom Payments Solutions
- Automated Payables
- Global Payments
- Invoice Automation
- Direct Invoice Processing
- Workforce Lodging
- and Fleet Solutions
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 300 000 000
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Corpay (NYSE: CPAY) is a global leader in business payments and expense management, providing a range of solutions that streamline accounts payable, manage expenses, and handle international transactions in ways that no other provider can rival. From vehicle payments and lodging to corporate cards, AP automation, and international payments, Corpay simplifies every aspect of business spending. With cutting-edge…
| Champ | Valeur |
|---|---|
| Secteur | Financial Services |
| Taille | 10,001+ employees |
| Siège social | Atlanta, Georgia |
| Type d’organisation | Public Company |
| Spécialités | Bill PaymentAP AutomationCross-Border PaymentsCommercial Card ProgramsCurrency Risk ManagementExpense ManagementForeign ExchangeCustom Payments SolutionsAutomated PayablesGlobal Payments |
| Offres sur Jobsy | 10 |
| Voir la page |
Corpay is currently looking to hire a Product Support Specialist within our Corpay division. This position falls under our Corpay Cross Border line of business and is located in, Montreal, Canada. In this role, you will be at the forefront of LINK Support and will provide a solutions-oriented service while building strong client relationships.
You will report directly to the Manager of Link Support and regularly collaborate with team(s) and department(s).
How We Work
As a Product Support Specialist, you will be expected to work in a Hybrid environment. Corpay will set you up for success by providing:
- Assigned workspace in Montreal, Canada office
- Company-issued equipment [+ remote access]
- Formal, hands-on training
The responsibilities of the role will include:
- Being knowledgeable with Corpay’s customer-facing applications to utilize your expertise as the first point of contact for client issues.
- Resolving product or service problems by analyzing a customer's support request; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Utilizing the required tools to diagnose, replicate, and resolve a client’s application issue. This includes supporting Corpay’s File Upload and REST API product offerings.
- Recommending potential products or services to management by collecting customer information and analyzing customer needs.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Building sustainable relationships of trust through open and interactive communication.
- Providing accurate, valid, and complete information by using the right supporting methods/tools.
- Utilizing SQL to run scripts for client configuration.
- Following communication procedures, guidelines, and policies.
- Suggesting solutions and workarounds to help solve customer problems.
- High School Diploma or GED
- 1+ years of customer service experience
- Financial/banking/payments industry experience
- Bilingual (French, English)
- IT proficiency with the ability to quickly learn new systems
- Evidence of strong analytical and problem-solving skills
- SQL, Excel, Data Management experience is a plus
- Medical, Dental & Vision benefits are available the 1 st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including major holidays, vacations, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency
Apply Now
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