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Program Manager of Client Programs

@ Rowan House Society

High River, Alberta

Temps plein
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Rowan House Society is hiring a full-time, on-site Program Manager of Client Programs in High River, AB, to oversee design, delivery and evaluation of client-focused domestic violence programs. The role manages program plans and budgets, staff schedules, outcomes reporting and policy compliance. Candidates need program management and leadership experience and post-secondary education or equivalent.

Responsabilités :

  • Design, deliver and evaluate client-focused programs
  • Manage program plans, budgets and staff schedules
  • Monitor program outcomes and report on performance
  • Collaborate with internal teams and external partners
  • Support frontline staff and identify service improvements

Résumé des exigences :

  • Program management and project management experience
  • Strong analytical and reporting skills
  • Post-secondary education in a related field or equivalent
  • Proven leadership, coaching and conflict resolution skills
  • Experience in social services is an asset
  • Ability to work on-site in High River, AB
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauGestionnaire
DomaineServices sociaux et communautaires
Gestion d’équipeOui
Heures par semaine40 (estimé)
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
FormationBaccalauréat (préféré)
Domaines d’étudesSocial work, Human services, Psychology, Public administration

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Rowan House Society

ChampValeur
Offres sur Jobsy1
Description

Company Description Rowan House Society is dedicated to breaking the cycle of domestic violence and abuse in local communities. Guided by the vision of compassionately erasing domestic violence, the organization operates with values summarized as I-CHANGE: Integrity, Courage, Honour, Action-Oriented, Nurture, Growth, and Excellence. Rowan House serves a large geographic area of approximately 27,500 square kilometres across Foothills County, the MD of Willow Creek, and Vulcan County. Team members contribute to impactful, community-centered programs that support safety, healing, and long-term change for individuals and families experiencing abuse.

Role Description The Program Manager of Client Programs is a full-time, on-site role based in High River, AB. This position oversees the design, delivery, and evaluation of client-focused programs and services aligned with Rowan House Society’s mission and values. Day-to-day responsibilities include managing program plans and budgets, coordinating staff schedules, monitoring program outcomes, and ensuring adherence to policies, standards, and regulatory requirements. The Program Manager collaborates with internal teams and external partners to support clients, enhance service quality, and streamline program workflows. This role also involves reporting on program performance, identifying opportunities for improvement, supporting frontline staff, and contributing to strategic initiatives that strengthen community impact.

Qualifications

  • Demonstrated Program Management skills, including planning, implementation, monitoring, and evaluation of client-focused services.
  • Strong Project Management abilities to coordinate timelines, resources, and cross-functional initiatives.
  • Solid Analytical Skills to interpret data, assess program outcomes, and inform decision-making.
  • Effective Communication skills for engaging clients, staff, partners, and stakeholders in a clear and respectful manner.
  • Experience with Account Management or stakeholder relationship management to build and maintain collaborative community partnerships.
  • Experience in social services, domestic violence prevention, or related community-based programs is an asset.
  • Post-secondary education in social work, human services, psychology, public administration, or a related field, or equivalent combination of education and experience.
  • Proven leadership skills, including team coordination, coaching, and conflict resolution.
  • Ability to work on-site in High River, AB, with flexibility to respond to program and client needs.
  • Knowledge of trauma-informed, culturally responsive, and inclusive practices is highly beneficial.

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