Program Manager, Trade & Growth Programs, WTC-T

Vacancy Status: Full Time

Position Description

The Toronto Region Board of Trade (the Board) is seeking a Program Manager, Trade and Growth Programs, WTC, reporting into the Director, Trade and Growth Programs, WTC.

You will own the delivery and results of a portfolio of programs that help Canadian small and medium-sized businesses grow, adopt new technology, and expand into international markets, including the Trade Accelerator Program (TAP), AI Business Catalyst (AIBC), and Growth Development Program (GDP).

This is an ownership role. You will be measured on what gets delivered: programs launched on time and on budget, recruitment targets met, funder commitments honoured, and participants who leave with real progress on their growth goals.

Role Description:

• Program results: Own assigned programs end to end (plan, deliver, evaluate, and improve) and hit milestones, KPIs, and budgets, including government funding commitments.
• Recruitment targets: Build and convert a pipeline of qualified SMBs through outreach, referrals, and partners; keep records current in CRM.
• Participant outcomes: Serve as the main point of contact for participants, resolve issues quickly, and drive strong completion, satisfaction, and alumni engagement.
• Partners and experts: Recruit and manage facilitators, speakers, and delivery partners so every session meets a high standard.
• Reporting: Track performance, report progress honestly to leadership and funders, and flag risks early with solutions in hand.
• Continuous improvement: Use participant feedback and data to make each cohort better than the last.

Your experience includes:

• A track record of delivering to results, projects, or initiatives with measurable results, and owning the outcome when things go sideways.
• Experience working with business owners or executives.
• Practical exposure to international business, export development, or market entry.
• Strong organization, judgement, and follow-through across multiple priorities.
• Confident communication and relationship-building with partners and colleagues.
• Proficiency with Microsoft Office and comfort using AI tools to work more efficiently; CRM or LMS experience is an asset.

You’re often described as:

Reliable, Results-driven, and accountable, someone who does what they say, finishes what they start, and makes the people around them more effective.

Compensation & Benefits

TRBOT is committed to fair, equitable pay that matches the responsibility and expertise behind every role.

This role has an annual salary range of $75,000 - $110,000.

At TRBOT, performance plays an important role in pay progression. As you build your skills, take on new challenges, and make an impact, your compensation will evolve to reflect that progress. Regular development check-ins with your manager keep your path clear and your momentum strong.

We encourage open dialogue about compensation at every stage of the interview proto ensure transparency and trust. Ask us anything—we want you to feel informed and confident from day one.

About the Toronto Region Board of Trade

At Toronto Region Board of Trade, you work closely with a collaborative, results-driven team of city builders. You will be centre stage on the issues that matter to the region. Working at Toronto Region Board of Trade gives you an opportunity to work with thought leaders, while collaborating with our dynamic, diverse membership.

Our culture is grounded in core values that include:

• Accountability – We are accountable to our Members, stakeholders and each other.
• Collaboration – We are our strongest when we work together.
• Connections – We engage and build communities.

Learn more about the exciting work the Board is doing at bot.com.

We look forward to hearing from interested candidates. Only those selected for an interview will be contacted.

The Board welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

As part of our recruitment process, TRBOT may use artificial intelligence (AI) tools to support the screening of applications. Participation is optional, and candidates can choose to opt out as part of the application process.