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Project Manager

@ Infotek Consulting Inc.

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Toronto, Ontario

Contrat5+ ans d’expérience
Postuler
SIGNAUX

En bref

Infotek Consulting Inc. is hiring a contract IT Project Manager to lead a high-priority Call Centre Migration initiative at a large financial institution. The role coordinates multiple cross-functional teams, manages risks and delivery, and reports progress to senior executives. The work is hybrid in Toronto, with 2 office days per week and up to 4 days onsite expected.

Responsabilités :

  • Lead multiple teams on a large call centre migration
  • Align cross-functional teams on priorities and deliverables
  • Drive execution and manage risks, issues and dependencies
  • Prepare and present executive-level status reports

Résumé des exigences :

  • Minimum 5 years of IT project management experience
  • Experience in a large banking or financial institution
  • Hands-on call centre or contact centre migration experience
  • Experience reporting to executive audiences
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
2026-11-12
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineGestion de projet
Expérience5 an(s) et plus
Déplacementsavion : aucun · route : minimes
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Infotek Consulting Inc.

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ChampValeur
Offres sur Jobsy22
Description

We are seeking an experienced IT Project Manager to lead a high-priority Call Centre Migration initiative within a large financial institution.

The successful candidate will oversee multiple cross-functional teams, bringing stakeholders together to ensure alignment, effective communication, and successful delivery of project objectives.

This role requires a strong project leader who can navigate complex technical environments, build trust across teams, manage competing priorities, and communicate project progress and challenges effectively to senior executives.

Key Responsibilities

  • Lead and coordinate multiple teams involved in a large-scale Call Centre Migration project.
  • Establish alignment across cross-functional teams, ensuring clear ownership, priorities, timelines, and deliverables.
  • Drive project execution, monitor progress, and proactively address risks, issues, and dependencies.
  • Facilitate collaboration and resolve communication gaps between technical and business stakeholders.
  • Translate complex technical challenges into clear updates and recommendations for executive leadership.
  • Prepare and deliver executive-level status reports, project updates, and presentations.
  • Build strong relationships with stakeholders and maintain accountability across project teams.
  • Adapt to changing project priorities while ensuring delivery remains on track.

Required Qualifications

  • Minimum 5 years of IT Project Management experience.
  • Previous experience working within a large banking or financial institution.
  • Hands-on project experience involving Call Centre Technology, Contact Centre Migration, or related transformation initiatives.
  • Strong experience managing multiple cross-functional teams and senior-level stakeholders.
  • Proven ability to communicate technical challenges and project updates to executive audiences.
  • Experience preparing executive reports and presenting project status, risks, and deliverables.
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to work effectively under pressure and adapt to changing priorities.

Nice to Have

  • PMP certification or equivalent project management experience.
  • Experience working in Agile environments.

Work Arrangement

  • Hybrid work arrangement in Toronto.
  • Currently 2 days onsite per week, with flexibility required to work up to 4 days onsite.
  • Occasional travel within the Greater Toronto Area may be required.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

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