Project Manager IT-related Level 2

Project Manager IT-related Level 2 (12 month contract)

Location: Victoria, BC / Hybrid

Staffing Placement Opportunity

We are looking for an experienced Project Manager to support a large-scale payment systems transformation involving the transition from an existing payment processing provider to a new platform.

This initiative will impact multiple business units, technology environments, vendors, and payment channels, including both in-person payment solutions and e-commerce applications.

The Project

The Project Manager will lead and coordinate a complex payment infrastructure transition involving:

• Approximately 480 merchant accounts
• Replacement of approximately 460 POS terminals
• Replacement of approximately 1,000 PIN pads
• Migration/reconfiguration of approximately 50 e-commerce applications
• Integration with financial and treasury management systems
• Coordination across business teams, technical teams, vendors, and other stakeholders
• Payment processing testing, certification, and production cutover
• PCI compliance and operational readiness
  
  

Key Responsibilities

• Establish project governance, resources, schedules, milestones, and stakeholder engagement plans.
• Develop and maintain comprehensive project plans, risk registers, and communication strategies.
• Coordinate activities across multiple business and technical teams and third-party vendors.
• Manage payment hardware migration, including POS terminals and PIN pads.
• Coordinate migration of online payment applications to the new payment gateway.
• Manage testing, certification, integration, and production cutover activities.
• Coordinate merchant account setup, financial-system integration, and reporting requirements.
• Manage project risks, dependencies, change requests, budgets, resources, and deliverables.
• Support operational readiness, user access, training, reporting, and documentation.
• Coordinate PCI compliance requirements and audit readiness.
  
  

Required Qualifications

• Minimum 3 years of Project Management experience within the last 7 years across areas such as integration, scope, schedule, cost, quality, communications, risk, and procurement management.
• Undergraduate degree in business, IT, engineering, technology, or a related field, or an accepted equivalent professional designation.
• Demonstrated experience on at least 3 projects lasting 8 months or longer.
• 3+ years of experience managing multidisciplinary teams.
• Strong experience working with multiple stakeholder groups, clients, technical teams, and external vendors.
• Experience developing project charters, master project plans, risk assessments, and risk-management strategies.
• Experience managing change and budget requests, including cost estimates, schedules, resources, deliverables, and project dependencies.
• Strong meeting facilitation, stakeholder management, and issue-resolution skills.
• Strong written and verbal communication skills.
• Experience with Microsoft Project, PowerPoint, and Excel.
  
  

Nice to Have

• PMP designation
• Experience with banking, credit card, or payment processing projects
• Experience delivering projects within government or broader public-sector environments
• Experience with POS, payment gateways, merchant systems, e-commerce, or financial-system integrations
  
  

Ideal Candidate

The ideal candidate is a strong project leader who can successfully coordinate business, technology, and vendor stakeholders within a complex transformation environment. Experience with payment processing or banking projects will be a strong asset.

Note: this is an opportunity with a Microserve client