Prototype Coordinator

About Us:
Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. With locations in Canada, the USA, Mexico, El Salvador and Honduras, we're committed to improving occupational hand protection through innovation.

Does this sound like you?

Do you put people first? Are you passionate about creating a great product experience for customers? Are you innovative? A self-starter? Adaptable? Like to have fun? You could be part of the Superior Glove Works team! If you have superior communication skills, enjoy supporting other people are detail oriented and motivated individual with the ability to provide business solutions, please read on- this may be the role for you. We're seeking a Prototype Coordinator with a dynamic personality and a drive to reach decision-makers and build relationships.

About the role:

Reporting to the New Product Development Manager, the Prototype Coordinator is responsible for the coordination of activities needed to ensure that the appropriate samples are sent to appropriate internal and external partners in an efficient and timely manner as well as communicating to internal and external factories on the quantity of samples needed for specific tasks. This role will understand the status of new prototypes through regular communication with Research and Development and Product Development teams and keep other stakeholders i.e., sales management team in the loop on the projects. This individual is highly organized, detail oriented and analytical with superior problem-solving skills.

Location:

This role is based out of our global headquarters located in Acton, ON, Canada.

Responsibilities:

• Primary prototype support, including design and consistency in all locations to ensure samples are displayed and organized, cost tracking, etc.
• Monitor inventories for all new product development prototypes, including maintaining material library, inventory tracking, and reordering to ensure items are in stock.
• Track prototype requests, costing, and test data for responding to queries related to the data or prototypes, utilizing an established tracking process.
• Submit and follow up on lab requests with all teams and update status’ on product samples accordingly.
• Assist New Product Development team with estimated Canadian and US pricing.
• Organize samples and all ongoing development projects, follow up, and execute for continuous momentum.
• Coordinate preliminary test data, samples for sell sheets, and prototype samples.
• Gather information, final prototype details, initial measurements from internal/external factories through follow up and regular communication.
• Provide internal communication through Salesforce Chatter on projects to help spread the word and get samples into the hands of interested territory managers.
• Act as a primary liaison with sales, operations, and R&D to supporting team members on various tasks including administration and documentation of new processes.

Qualifications:

• High school diploma; post-secondary education in business administration or equivalent administrative experience is preferred.
• Minimum 2 years of experience in a customer service, sales, or administration role.
• Familiarity with Microsoft Office, including intermediate Excel skills, and knowledge of CRM and ERP systems.
• Experience with project management tools and/or software such as Asana is an asset.
• Strong written and verbal communication skills, including the ability to explain sample requirements and follow up confidently with cross-functional teams.
• Highly organized and detail-oriented, with accurate data entry and effective time management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Able to manage multiple priorities with urgency, take initiative, and follow through quickly.
• Proactive, adaptable team player who builds strong working relationships across all levels of the organization.
• The position works in an office environment but may be exposed to elements including but not limited to temperature and noise during time spent in the warehouse / plant.
• Willingness to travel as required.

Why join Superior Glove?

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued.

When you work at Superior Glove, you are part of the family!

Some of the benefits/perks include:

• Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada’s Excellence Business Award and more!
• Enjoy our Recognition Program to gain access to fantastic rewards!
• Access to our on-site fitness equipment, “Grab and Go” bikes and more
• Take part in community and company events, staff lunch adventures and annual barbeques!
• And much more!

Superior Glove strives to create a respectful, accessible, and inclusive work environment. Upon individual request, the company will endeavor to remove any barrier to the hiring process to accommodate candidates with disabilities.