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QE Technical Lead – Contact Center Platforms

@ Astra North Infoteck Inc.

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Toronto, Ontario

Postuler
SIGNAUX

En bref

Astra North Infoteck Inc. is hiring a QE Technical Lead for contact center platforms in Toronto, ON, on a 4-day hybrid arrangement. The role leads quality engineering and test automation for IVR, routing and agent desktop systems, including Amazon Connect.

Responsabilités :

  • Build and maintain automated tests for contact center platforms
  • Automate IVR and routing flows with Cyara or Hammer
  • Test UI, APIs and agent desktop functions
  • Lead technical direction for releases and ongoing support

Résumé des exigences :

  • Expertise in quality engineering for contact center platforms
  • Automation experience with Selenium, Postman or Karate
  • Java core skills
  • Familiarity with Bitbucket/Git, JIRA, Confluence and IntelliJ or Eclipse
  • Experience in a structured scaled Agile environment
  • AWS Amazon Connect knowledge is a plus

Outils et compétences

CyaraHammerSeleniumPostmanKarateBitbucketGitJIRAConfluenceIntelliJ
Source et dates

Type de source non vérifié · zoho

Date publiée par l’employeur
2026-09-29
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-10-11

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauChef d’équipe
DomaineDéveloppement logiciel
Milieu de travailBureau
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Postuler

Astra North Infoteck Inc.

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ChampValeur
Offres sur Jobsy425
Description

QE Technical Lead – Contact Center Platforms

Key Skills: Automation & Amazon Connect

Location: Toronto, ON

Work mode: 4 DAYS HYBRID

Skills:

• Expertise in QE with Contact Center platforms.

• IVR/Routing Automation using Cyara, Hammer etc.

• Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).

• Agent Desktop Automation.

• Java core.

• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.

• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc.

• Experience working in a structured scaled Agile environment.

• Strong knowledge of AWS Amazon Connect is a plus.


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