Quality Assurance Specialist

At ProMach, we look for people who want to shine. Here, you can grow your career, share bold ideas, and make a real impact.

Do we have your attention? Keep reading.

What You’ll Do:

• FAT & VFAT Coordination: Lead Factory Acceptance Testing (FAT) and Virtual FATs by setting up and managing video, audio, and conferencing tools to support remote customer participation.
• Customer-Focused Testing: Review special customer requests from sales orders and FAT checklists to ensure requirements are fulfilled during testing.
• Scheduling & Communication: Coordinate FAT schedules with engineering, production, and sales teams to ensure timely execution.
• Inspection & Testing: Perform in-process and final inspections on packaging machinery to confirm functional, safety, and specification compliance.
• Technical Review: Interpret mechanical and electrical schematics to support inspections and identify issues during machine setup and testing.
• Hands-On Validation: Use hand tools and measuring equipment to confirm machine quality and build integrity.
• Team Collaboration: Work cross-functionally with engineering, production, customer service, and sales to resolve issues and ensure a seamless QA process.
• Show Machine Preparation: Inspect show/demo machines for proper setup and system integration prior to presentations or customer viewings.
• Production Monitoring: Monitor production timelines, track delays, and report risks to ensure builds stay on schedule.
• Customer Feedback Loop: Act on customer service input to continuously improve QA procedures and sign-off processes.
• Documentation Management: Maintain QA records including checklists, deviation forms, inspection reports, and sign-off documentation.
• Non-Conformance Handling: Investigate issues, lead root cause analysis, and implement corrective and preventive actions (CAPA).
• Quality Metrics: Track key quality indicators, support internal audits, and contribute to ongoing process improvements.

Who We’re Looking For:

• Experience: Prior experience in quality assurance, testing, or inspection within a manufacturing or industrial environment.
• Technical Skills: Strong understanding of mechanical and electrical schematics; hands-on experience using measurement tools and diagnostic equipment.
• Detail-Oriented: High attention to detail and commitment to documentation accuracy.
• Problem Solver: Analytical thinker with a proactive approach to identifying and resolving issues.
• Communication: Strong interpersonal and communication skills to work effectively across departments.
• Organizational Skills: Ability to manage schedules, track multiple deadlines, and keep projects on track.

Work Environment & Physical Demands:

• Combination of office, production floor, and warehouse environments.
• Frequent standing, bending, and manual tool use.
• Occasional lifting and use of inspection equipment.

What’s in it for you?

There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, a comprehensive medical/dental program, as well as a generous paid time off program, and a retirement savings plan with a company match (starting day one!). And because we understand the importance of feeling protected, you are eligible after three months of employment!

Salary range: CAD $70,000 - $85,000

#WEXCA

Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.