Quality Control Manager

We are seeking an experienced and detail-oriented **Quality Control Manager** to oversee food safety, quality assurance, regulatory compliance, sanitation, and product standards within a seafood processing operation handling **lobster, oysters, herring, and ready-to-eat products**.

This is a key leadership position responsible for ensuring that all products are processed, handled, stored, packaged, and shipped in accordance with company standards, customer specifications, and applicable food safety and regulatory requirements.

The successful candidate will be highly organized, confident working in a fast-paced production environment, and capable of maintaining strong quality systems across multiple seafood product categories.

* Manage and maintain the facility’s overall quality control and food safety programs
* Oversee quality standards for lobster, oysters, herring, and ready-to-eat products
* Develop, maintain, review, and verify HACCP and preventive control programs
* Ensure compliance with applicable CFIA requirements, Safe Food for Canadians Regulations, customer requirements, and internal quality standards
* Monitor receiving, processing, packaging, storage, and shipping practices
* Maintain product traceability and recall procedures
* Conduct and document internal inspections, verifications, and quality audits
* Monitor critical control points and corrective actions
* Maintain sanitation programs, cleaning schedules, chemical controls, and sanitation verification procedures
* Oversee environmental monitoring programs where required, particularly for ready-to-eat processing areas
* Monitor temperatures, product specifications, weights, packaging integrity, labelling, coding, and shelf-life requirements
* Coordinate microbiological, water, product, and environmental testing as required
* Review laboratory results and initiate corrective actions when necessary
* Ensure proper handling and segregation of raw and ready-to-eat products to minimize cross-contamination risks
* Maintain allergen control procedures and product labelling compliance
* Work closely with production management to address quality issues and improve processing practices
* Train employees on food safety, sanitation, personal hygiene, traceability, and quality procedures
* Investigate customer complaints, product deviations, non-conformances, and quality concerns
* Maintain accurate quality assurance records and documentation
* Prepare for and participate in regulatory, customer, third-party, and certification audits
* Manage corrective and preventive action programs
* Assist with supplier approval and verification programs
* Ensure specifications are maintained for raw materials, packaging, ingredients, and finished products
* Continuously evaluate opportunities to improve food safety, quality, consistency, and operational performance.

* Previous quality assurance or quality control experience in a seafood or food processing facility
* Experience with lobster, shellfish, oysters, herring, or ready-to-eat food production is considered a strong asset
* Strong working knowledge of HACCP, preventive controls, sanitation, traceability, recall procedures, and food safety systems
* Knowledge of CFIA requirements and Canadian food processing regulations
* Experience with ready-to-eat food safety controls and environmental monitoring is considered a strong asset
* Strong attention to detail and documentation
* Excellent organizational and problem-solving skills
* Ability to communicate effectively with production employees, management, inspectors, auditors, suppliers, and customers
* Ability to investigate problems, identify root causes, and implement corrective actions
* Experience preparing for regulatory and third-party audits
* Strong computer and recordkeeping skills
* Ability to work flexible hours during peak seafood seasons when required
* Experience across multiple seafood categories, particularly shellfish and ready-to-eat products, is highly desirable
* Ability to work in a noisy, odours, dusty, cold/refrigerated, wet/damp working environment.

**Compensation:** Competitive Annual Salary based on experience (3-5 years).

_(we offer a Group Benefits Plan)_