Rapid Response Nurse Ottawa (Full-Time Permanent)

Who We Are

Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.

For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.

Overview

Reporting to the Manager of Transition Programs, the Rapid Response Nurse (RPN), is responsible for the provision and management of quality nursing care to clients transitioning out of hospital as part of the Carefor’s atHome bundled care programs. The Rapid Response Nurse (RPN) is responsible for managing the wrap-around care that is coordinated and delivered to clients admitted to the program, with support from members of the care team. The Rapid Response Nurse (RPN) will be completing InterRAI-HC assessments, participating in the development of care plans, engaging with other members of the care team (e.g., social workers, PTs, OTs, PTA/OTA, nutritional specialists, and speech language pathologists) and delegating tasks to personal support workers assigned to deliver care. Of note, the Rapid Response Nurse (RPN) will utilize InterRAI-HC assessment findings to proactively develop care plans supporting interventions aimed at minimizing unnecessary emergency department visits by maintaining clients in their home with the necessary support.

Rapid Response Nurse (RPN) is also responsible for providing clinical support, identifying and following up with PSW job performance issues, participating in client case conferences, offering ongoing training and assessments, and providing feedback on performance.

As a resource to the Transition Program, the Rapid Response Nurse (RPN) will support the care team and clients in providing safe, client-centered care by modeling practice standards, defining care processes and procedures, and collaborating in the design of personal support workers’ education and training.Striving for excellence in quality client care, the position supports the implementation of evidence-based professional practice projects, programs, and initiatives for Carefor’s Transition Programs.

Responsibilities

• Supports the care management and home care assessment responsibilities of clients transitioning out of hospital within the atHome Program;
• Delivers nursing care to clients within the atHome Program;
• Acts as a resource to the atHome Program care team, providing coaching, education, and instruction to encourage individual and operational performance objectives. Encourages and models evidence-informed practice;
• Supports the performance management process with assigned staff and engages with appropriate managers regarding any performance issues;
• Contributes to human resources management including employee relations, health and safety, continuing education, performance development, recognition of staff and orientation, as required;
• Assists the Manager in identifying areas for recruitment, anticipates and monitors staffing needs and initiates appropriate action to obtain/maintain an adequate compliment staff for the atHome program;
• Investigates and evaluates client and staff concerns/complaints and implements appropriate resolutions, as required

Qualifications

• Registered Practical Nurse (RPN) in good standing with the College of Nurses of Ontario is required.
• Three (3) years recent experience of working within the adult home health care sector with related experience to support the provision of restorative care to older adults.
• Knowledge of the related regulatory and legislative requirements within Ontario is required.
• Current Standard First Aid Certificate preferred
• Current CPR level C Certificate preferred
• Up to date immunizations for Measles, Mumps, Rubella, Varicella, Hepatitis B, Tetanus and Diphtheria preferred
• Certification in clinical specialties and chronic disease management (e.g., GPNC(C) Gerontology Practical Nurse Certified (C) Canada or CMSN(C) Medical-Surgical Nursing (C) Canada) is an asset.
• Ability to promote and facilitate evidence-based practice within a community setting with a demonstrated expertise and ability to apply, teach, coach and mentor individuals and teams.
• Superior communication skills and ability to communicate effectively to direct and motivate others while maintaining a persuasive and credible presentation style at all levels of the organization.
• Demonstrated effective analytical, and problem-resolution skills.
• Excellent organizational, planning and time management skills.
• Proficiency in using Microsoft Office applications (e.g., Outlook, Word, Excel, etc.).
• Experience in a unionized environment is an asset.
• Certified RAI Assessor is preferred
• Active member of RPNAO is an asset.
• Bilingualism (French/English) is an asset.

What We Offer

• Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)
• Dental and Health Benefits
• Extended health care
• Employee and Family Assistance Program
• Professional Development Opportunities
• Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries
• A collaborative, diverse and inclusive team culture
• Wellness program
• Company events
• Work-life balance
• Paid mileage between clients
• Smartphone provided
• 24/7 support from on-call Supervisors
• Paid orientation and training
• Flexible Shifts
• All necessary Personal Protective Equipment (PPE)

EDI Statement

Carefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.