Receptionist

Come & join our amazing team at The Spa at Whistler

Who We Are

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

The Spa at Whistler is a premier wellness destination in the heart of Whistler, BC, offering a range of therapeutic and relaxation treatments. We’re looking for a friendly, organized, and enthusiastic Receptionist to join our team and ensure every guest has an exceptional experience.

As the first point of contact for our guests, you’ll create a welcoming and professional atmosphere from the moment they arrive. You’ll work closely with the management team to help the spa run smoothly while sharing your ideas and input in a supportive environment.

This full-time role is ideal for someone who loves connecting with people, has strong organizational skills, and thrives in a fast-paced, guest-focused setting.

Wage and Perks of the Job

• $21.00 per hour based on experience and qualifications
• Full time & part-time schedules available
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey.
• Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously.

What you bring to the table:

• 1+ years of experience in a customer service role preferred
• Strong communication and interpersonal skills
• Proficiency with computers and software programs; experience with point-of-sale systems is a plus
• Strong organizational skills and ability to work under pressure
• Flexibility to work evenings, weekends, or peak periods
• Enthusiasm for creating exceptional guest experiences
• A friendly, professional, and positive attitude

What your days will look like

• Greet guests upon arrival and check them in for their appointments
• Schedule appointments and manage the spa’s appointment book
• Handle payments, including processing credit card transactions and issuing receipts
• Provide information about spa services and packages
• Maintain a clean and organized reception area
• Assist with other administrative or operational tasks as needed
• Contribute positively to the team and uphold Gibbons Whistler’s core values

Apply Today
Step into a role where your skill, organization, and positive energy make a difference every day. Apply now to join a team that truly values wellness, teamwork, and great service in the heart of Whistler, BC.

At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!