Receptionist/Cashier- Chenchenstway- Burnaby

Salary

The salary range for this position is CAD $31.19 - $31.19 / hour
Job Summary

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We are currently looking to fill a Casual opportunity for a Receptionist/Cashier at Chenchenstway Long Term Care located in Burnaby, BC.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer. Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor.

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Detailed Overview

Reporting to the Manager, Clinical Operations and in accordance with the mission, values and goals of Fraser Health, the Receptionist/Cashier provides secretarial and clerical support including reception, switchboard, admitting and cashier duties. In addition, the Receptionist/Cashier is responsible for the maintenance of resident trust accounts and site deliveries.

Responsibilities

1. Performs receptionist duties by operating a switchboard, receiving visitors, providing information and directing individuals to appropriate areas.
2. Operates the public address system and other paging systems and/or cell phones to locate doctors and other personnel and advise on other items such as deliveries for specific departments.
3. Maintains resident trust accounts by requesting and receiving deposits, processing charges and preparing client/resident trust account statements as required.
4. Monitors access/egress to the main entrance. Intervenes as appropriate and/or alerts security in order to protect the safety of client/residents and staff.
5. Performs cashier duties related to clients'/residents' trust accounts. Balances, reconciles, verifies and records cash, cheques and receipts. Maintains and balances petty cash and makes disbursements as required.
6. Prepares and types material such as reports, minutes, letters and forms.
7. Composes and signs correspondence such as confirmation of appointments and form letters as directed or drafts correspondence for review and signature.
8. Completes statistical reporting and maintenance of records and distributes reports as per established procedures, including resident cable service listing.
9. Sets up and maintains manual and electronic filing systems, databases and records for a variety of materials. Tracks information and prepares summary reports as required.
10. Arranges meetings as directed, books meeting rooms, types and circulates notices and agenda. Records, transcribes and distributes notes or minutes of meetings.
11. Maintains appointment calendars by arranging and confirming appointments.
12. Maintains stationary and supplies levels by monitoring stock, preparing stores requisitions and restocking supplies when delivered. Assists in receiving function by accepting delivery of medical supplies, equipment and repairs.
13. Matches documents such as invoices, receiving reports, packing slips with purchase orders; maintains files of invoices, purchase orders and receiving documents; contacts appropriate sources such as stores and external suppliers by telephone and/or correspondence regarding matters such as disputed supplier accounts, missing invoices and unmatched documents; refers problems to supervisor.
14. Contacts appropriate sources such as stores and external suppliers by telephone and/or correspondence regarding matters such as arranging delivery and pick-up schedule for various site departments.
15. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12 and three years' recent, related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate related equipment.
• Ability to organize work.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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We are aware of suspected fraudulent recruitment activity involving individuals impersonating Fraser Health recruiters or representatives. Fraser Health will never ask candidates or jobseekers for money, fees, gift cards or equipment purchases at any stage of the recruitment process.

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1. Performs receptionist duties by operating a switchboard, receiving visitors, providing information and directing individuals to appropriate areas.
2. Operates the public address system and other paging systems and/or cell phones to locate doctors and other personnel and advise on other items such as deliveries for specific departments.
3. Maintains resident trust accounts by requesting and receiving deposits, processing charges and preparing client/resident trust account statements as required.
4. Monitors access/egress to the main entrance. Intervenes as appropriate and/or alerts security in order to protect the safety of client/residents and staff.
5. Performs cashier duties related to clients'/residents' trust accounts. Balances, reconciles, verifies and records cash, cheques and receipts. Maintains and balances petty cash and makes disbursements as required.
6. Prepares and types material such as reports, minutes, letters and forms.
7. Composes and signs correspondence such as confirmation of appointments and form letters as directed or drafts correspondence for review and signature.
8. Completes statistical reporting and maintenance of records and distributes reports as per established procedures, including resident cable service listing.
9. Sets up and maintains manual and electronic filing systems, databases and records for a variety of materials. Tracks information and prepares summary reports as required.
10. Arranges meetings as directed, books meeting rooms, types and circulates notices and agenda. Records, transcribes and distributes notes or minutes of meetings.
11. Maintains appointment calendars by arranging and confirming appointments.
12. Maintains stationary and supplies levels by monitoring stock, preparing stores requisitions and restocking supplies when delivered. Assists in receiving function by accepting delivery of medical supplies, equipment and repairs.
13. Matches documents such as invoices, receiving reports, packing slips with purchase orders; maintains files of invoices, purchase orders and receiving documents; contacts appropriate sources such as stores and external suppliers by telephone and/or correspondence regarding matters such as disputed supplier accounts, missing invoices and unmatched documents; refers problems to supervisor.
14. Contacts appropriate sources such as stores and external suppliers by telephone and/or correspondence regarding matters such as arranging delivery and pick-up schedule for various site departments.
15. Performs other related duties as assigned.

Education and Experience

Grade 12 and three years' recent, related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to operate related equipment.
• Ability to organize work.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.