Recruitment Liaison Tours & Events

Reporting to the Manager, Enrolment Services & Recruitments, the incumbent is the on-campus Recruitment Liaison, taking the lead for all phone and email inquiries, and is in charge of on-campus tours and events. The Incumbent schedules and manages interdepartmental activities and maintains records as required. The incumbent must have a knowledge of all College departments and policies, in-depth knowledge of programs and services, and have a high level of service orientation. The Incumbent fields inquiries and provides a solution-based approach to client satisfaction. The incumbent maintains the CRM databases. The Incumbent will serve as a recruitment officer at events requiring additional support. Some evening, weekend and overtime work may be required during peak times. The Incumbent also provides support services to the Manager.

Marketing, public relations, business, social work, hospitality

• Excellent customer service skills, communication, organizational and time management skills, conflict resolution ability.
• Computer proficiency in a Microsoft Windows environment including: Excel, Word, email (Outlook) and database management.
• Sound working knowledge of (Campus Nexus) CRM management tool.
• Familiarity of SCT Banner software, familiarity with the College’s academic policies and procedures, programs. An understanding of the Ontario College Application Service.
• An in depth knowledge of the programs and services offered at Confederation College.
• Project management he ability to multi-task and work in stressful situations.
• A high level of attention to detail. Committed to maintaining confidentiality.
• Proven financial management capability.
• Excellent public speaking skills, and confidence in leading tours.
• Ability to lead fellow staff and volunteers in events.

In keeping with our strategic plan commitment to fostering Access and Success, Community Prosperity and Institutional Excellence, we encourage applications from persons of Indigenous ancestry. In accordance with Confederation College’s core values of respect, caring and openness we are committed to providing our current and future employees with a workplace that is safe, healthy and fair. As such we are fragrance free, fully accessible and encourage applications from all qualified applicants. Applicants requiring accommodation during the interview process should contact Human Resources Services at (807) 475-6148 to make appropriate arrangements.