Regional IT Service Delivery Manager, Greater China

Your role

Bring your curiosity to work as our Regional IT Service Delivery Manager, Greater China. You will be part of our IT Service Delivery team reporting to the Global IT Service Delivery Manager (Stewart Tuff). In this role, your mission is to

lead regional IT service delivery to provide secure, reliable, cost-efficient and user-focused services through strong teams, global standards, local Chinese solutions (where needed) and continuous improvement.

Your day-to-day

• Build an agile, transparent, high-performing regional IT organisation with clear responsibilities, targets and training for staff and end users.
• Deliver an excellent end-user experience by supporting Business Areas’ infrastructure needs, incorporating feedback and simplifying systems and access to support.
• Implement global IT standards and strategies in line with local regulations, maintaining a secure IT environment and promoting security awareness.
• Keep shared systems, infrastructure and platforms running reliably and cost-efficiently, with full accountability for regional service delivery, costs and KPIs.
• Deliver regional IT projects to agreed quality, timing and cost expectations

Your skills and experience

• Minimum 10 years of experience in IT service delivery, including leadership roles in a multinational environment.
• Proven ability to lead geographically dispersed and virtual teams, manage staff and develop capabilities within a global matrix organisation.
• Strong knowledge of IT service management processes and methodologies, including ITIL, with experience managing incidents, service requests, changes and performance against SLAs and KPIs.
• Sound understanding of IT infrastructure, platforms and end-user computing, with the ability to implement global standards, maintain service reliability and meet security and local regulatory requirements.
• Experience delivering international IT projects and managing regional budgets, costs and continuous improvement initiatives to achieve quality, efficiency and business value.
• Excellent stakeholder management and written and verbal communication skills in English and Mandarin, with strong business understanding and a business unit focused approach.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site with our Group IT team in Wuxi, PRC (China).

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. We are looking forward to your application no later then the 20th of November. If you have questions during the process or need support, please contact us:

Talent Acquisition: Anna Berggren ([email protected])