Relationship Manager

Your Moneris Career - The Opportunity

You will support business development, partner onboarding, and the management of third-party relationships to maximize revenue growth across all channels.

Location: You will be based in our Toronto office, balancing in-office collaboration with remote flexibility.

Reporting Relationship: You will report to the Director, Product Partnerships.

Posting Type: Replacement.

Salary Range: The expected base salary range for this role is $90,000 - $118,000.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

Your Moneris Career - What you'll do

• Own and achieve assigned revenue targets for a portfolio of partners, providing regular reporting on revenue performance, key metrics, partnership health, and business trends.
• Drive revenue growth across assigned partner relationships by ensuring partner solutions are effectively positioned and integrated with Moneris Sales and Product teams.
• Identify opportunities for product enhancements and strategic partnerships through market analysis, customer insights, and business case development in partnership with Finance.
• Develop and execute annual partner plans, including business reviews and alignment with Moneris product, marketing, and sales strategies.
• Serve as the primary relationship lead for assigned partners and the subject matter expert for internal stakeholders on partner-related initiatives and inquiries.
• Lead partner onboarding activities and support new product launches by coordinating cross-functional teams and enabling successful execution.
• Lead contract negotiations with partners, collaborating with stakeholders across Sales, Product, Compliance, Operations, Legal, and Marketing.
• Implement process improvements that enhance partner satisfaction, scalability, operational efficiency, and cost effectiveness.

Your Moneris Career - What you bring

Required skills and experience

• Bachelor's degree in Business, Commerce, Marketing, or a related field. Equivalent combination of education and relevant work experience may be considered.
• 5+ years of industry experience.
• 2+ years of relationship management experience with responsibility for revenue growth, account development, or strategic partnerships.
• Knowledge of the payments industry, including payment solutions, market dynamics, and business and pricing models.
• Experience managing partner relationships and conducting contract negotiations.
• Experience developing business cases, analyzing market opportunities, and making business recommendations.

Experience that would set you apart

• Experience working with cross-functional teams to support partner onboarding, product launches, or strategic initiatives.
• Experience presenting business performance, recommendations, and partnership results to leadership teams.

Your Moneris Career - What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance-based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA).
• Retirement planning support, with profit-sharing programs including company match and a defined contribution pension plan.
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace.
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives.
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs.
• Recognition and rewards, with company-wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts.

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.