Publié il y a 10 jours
Reliability Applications Specialist
@ Spartakus Technologies
Kirkland, Québec
En bref
Spartakus Technologies is hiring a Reliability Applications Specialist to work directly with customers on its APM and LubeIT software. The role involves regular customer check-ins, reviewing software use and asset health, and advising on maintenance practices and reliability improvement. The posting states a hybrid model with 3 office days per week and benefits including medical and dental coverage and an RRSP matching program.
Responsabilités :
- Mener des rencontres de suivi régulières avec les clients
- Analyser l'utilisation des logiciels et la santé des actifs
- Élaborer des tableaux de bord et des plans d'amélioration
- Offrir des ateliers, de la formation et du soutien technique
- Repérer des occasions d'expansion et soutenir les gestionnaires de comptes
Résumé des exigences :
- 3 ans et plus d'expérience en maintenance industrielle ou fiabilité
- Connaissance de la maintenance préventive et prédictive
- Expérience pratique avec CMMS ou APM
- Aisance à présenter aux clients, des techniciens aux directeurs d'usine
- Bilinguisme français et anglais, oral et écrit
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-10-30
- Première détection par notre source
- 2026-10-30
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Bureau, Chez les clients |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English, French |
| Permis et certifications | CMRP |
| Avantages mentionnés | Régime de retraite |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Spartakus Technologies
Profil d’entreprise sauvegardé
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Description complète de l’entreprise
Spartakus APM is an Asset Performance Management (APM) platform designed to help industrial organizations improve asset reliability, reduce operational risk, and turn maintenance data into actionable decisions. Developed over 12+ years and deployed across 1,500+ sites in North America, Spartakus APM centralizes and standardizes preventive maintenance (PM), predictive maintenance (PdM), inspections, and condition monitoring within a single, integrated platform. What Spartakus APM Delivers • Centralizes all condition monitoring technologies (vibration, thermography, oil analysis, ultrasound, inspections, lubrication, sensors, and more) • Standardizes reporting around failure modes, observations, and recommendations • Provides full visibility into asset health, from plant level down to the component • Eliminates data silos by creating one single source of truth • Integrates with 30+ CMMS and third-party platforms, including SAP Measurable Business Impact • Asset health trends and degradation visibility • Identification of bad actors and recurring failure modes • Quantified operational risk in dollars • Full traceability from detection to corrective action • Significant reduction in work order creation and management time
- Abonnés LinkedIn
- 4 465
- Personnes associées sur LinkedIn
- 26
- Bureaux déclarés
- 18000 Trans-Canada Hwy, Kirkland, QC H9J 4A1, CA
- Catégories d’activité
- Commercial
- Industrial
- Autres noms enregistrés
- Spartakus Technologies
- Spartakus APM
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Spartakus APM is an Asset Performance Management (APM) platform designed to help industrial organizations improve asset reliability, reduce operational risk, and turn maintenance data into actionable decisions. Developed over 12+ years and deployed across 1,500+ sites in North America, Spartakus APM centralizes and standardizes preventive maintenance (PM), predictive maintenance (PdM), inspections, and condition…
| Champ | Valeur |
|---|---|
| Secteur | Commercial and Industrial Machinery Maintenance |
| Taille | 51-200 employees |
| Siège social | Kirkland, QC |
| Type d’organisation | Privately Held |
| Offres sur Jobsy | 4 |
| Voir la page |
About Spartakus, a company of Reliability Solutions
Reliability Solutions helps industrial organizations improve reliability, maintenance performance, and workforce capability through hands-on training, reliability services, and technology.
Founded in 2003, our approach is practical and results-driven, helping organizations build lasting capabilities that improve performance.
Position Summary
As our Reliability Applications Specialist, you will work directly with customers to help them get real results from Spartakus APM and LubeIT. You will meet with customers regularly, review how they use the software, and advise them on improving their maintenance practices and asset performance. When you see a way to help a customer further, such as adding sites, assets, or modules, you will scope it and work with Account Managers to move it forward.
Key Responsibilities
Customer success
- Lead regular check-in meetings with your assigned customers.
- Review how each customer uses the software, along with their asset health and maintenance results.
- Build customer scorecards with the right KPIs, and agree on improvement plans with each customer.
- Spot features customers aren't using and problems they haven't solved, and show them how to get more value.
- Work with Account Managers to keep customers satisfied and renewing.
Technical and reliability expertise
- Advise customers on maintenance strategy, condition monitoring, inspections, and reliability improvement.
- Support new implementations through workshops, software configuration, and customer training.
- Handle complex technical questions and escalations, working with our Integration Specialists as needed.
- Share customer feedback and improvement ideas with our Development team.
Growth opportunities
- Spot opportunities to expand use of our software to new assets, departments, sites, or modules.
- Scope expansion projects, including requirements, scope of work, and estimates, with input from management.
- Support Account Managers and Channel Managers with technical demos, workshops, and presentations.
Documentation and best practices
- Create and maintain technical documentation, training materials, and best practices.
- Help standardize how we run customer success, from scorecards to check-in meetings.
Qualifications
- 3+ years of experience in industrial maintenance, reliability engineering, condition monitoring, or asset performance management.
- Solid knowledge of preventive and predictive maintenance, maintenance strategy, and reliability KPIs.
- Hands-on experience with CMMS, APM, or other industrial maintenance software.
- Comfortable presenting to customers, from technicians to plant managers.
- Ability to review maintenance data, spot what can be improved, and turn it into practical recommendations.
- Experience in technical consulting, customer success, or solution design is an asset.
- CMRP certification or equivalent reliability training is an asset.
- Experience with lubrication programs is an asset.
- Fluent in both English and French, spoken and written.
Benefits
- Medical and dental coverage
- Employee and Family Assistance Program (EFAP)
- RRSP matching program
- Employee Shareholder Program
- Hybrid work model (3 days in the office)
Spartakus welcomes applications from all qualified candidates. We are committed to fair hiring practices and equal opportunity for everyone, as set out in the Quebec Charter of human rights and freedoms and other applicable laws. If you need an accommodation at any point in the hiring process, let us know and we will work with you to find a solution. Your request will be kept confidential.
This position requires proficiency in English to communicate with [customers and partners outside Quebec / in the United States].
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