Publié il y a 13 jours
Reservations Host/Hostess
@ Attraction Canada Limited
Toronto, Ontario
En bref
Attraction Canada Limited is hiring a Reservations Host/Hostess to greet guests, manage dining reservations and special requests across CN Tower food and beverage outlets. The work involves answering reservation lines, checking in guests, escorting them to tables and handling coat check. The posting states a pay rate of $24.22 per hour ($23.01 in parentheses) and a preference for 1 to 3 years of food and beverage experience.
Responsabilités :
- Greet, book and check in dining guests
- Answer reservation phone lines and handle requests
- Escort guests to tables and provide restaurant information
- Process third party requests, special forms and group contracts
- Work coat check for restaurants and events
Résumé des exigences :
- Smart Serve certification required
- Secondary school diploma required
- 1 to 3 years food and beverage experience preferred
- Knowledge of restaurant POS and OpenTable an asset
- English and French bilingualism an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · adp
- Date publiée par l’employeur
- 2026-10-28
- Première détection par notre source
- 2026-10-28
- Mise à jour du dossier source
- 2026-11-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Restaurant ou cuisine, Chez les clients |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur faible |
| Langues | English, French |
| Permis et certifications | Smart Serve |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Attraction Canada Limited
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
- Personnes associées sur LinkedIn
- 256
- Autres noms enregistrés
- Attraction Canada Limited
- Attraction
| Champ | Valeur |
|---|---|
| Secteur | Media Production |
| Siège social | Montreal, Quebec |
| Offres sur Jobsy | 12 |
| Voir la page |
Pay Rate: $24.22 ($23.01)
Position Summary:
The Reservations Agent is responsible for greeting, booking and executing all dining reservations and special requests in all food outlets. They are to provide extraordinary service and information on all CN Tower Food and Beverage products and services. They also need to be informed of all other CN Tower products services and be up to date in regards to venues/events within the City of Toronto as per CN Tower standards. They must possess a positive and upbeat personality and work towards enhancing the guest experience while they are dining in 360 Restaurant, VUE Bistros or other event.
Key Responsibilities:
- Consistently offers professional, engaging and friendly service and greet all guests in a friendly and efficient manner
- Answer Reservation phone lines, assist guests with enquiries and reservation request
- Help with expediting guests into and out of dining room (i.e. assist with direction)
- Greet, confirm reservations and check in guests
- Work coat check for the Restaurants, MLC and any special events
- Solicit guests for the 360 Restaurant
- Handle request for last minute changes to reservation times/number of guests
- Ensures priority treatment and check-in of VIP and regular guests
- Create and maintain a sense of excitement at the entrance of the restaurant including name recognition
- Provide an escort to the assigned table, engaged in pointing out features of the restaurant (washrooms)
- Prepares, responds and inputs all Third Party Requests (TPR's), Special Request Forms, Cake Forms, set up all group contracts and general reservations
- Communicate special requests, occasions and celebrations, allergies and any other guest information to the Head Hostess and Head Reservations Clerk
- Communicates and reports any table or seating discrepancies with the Maitre’D
- Maintains a knowledge of food and beverage outlets including excellent menu knowledge, product knowledge and availability including VUE Bistros, Le Café and 360 Restaurant in order to guide guests accordingly
- Follows daily opening and closing procedures
- Participate in departmental skills training as required and assist with new employee
- Assist the Restaurant Managers and Restaurant staff with other designated duties within the job classification
- Adhere to all Company policies and departmental procedures and the Collective Agreement
Qualifications:
- One (1) to three (3) years’ related experience in the Food and Beverage industry is preferred
- Smart Serve certification is required
- Working knowledge of restaurant POS system and reservations software (Open Table) is an asset
- A diploma from a secondary school is required
- Bilingualism (English/French) is an asset
AI Screening Disclosure: Artificial intelligence tools are used in the screening or assessment of applicants for this position.
Attractions Canada Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Attractions Canada Limited is proud to provide employment accommodation during the recruitment, selection and/or assessment processes. Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.
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