Resident District Manager

The salary range for this position is $110,000 to $125,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Overview: The Resident District Manager directs and manages operations to achieve short and long-term profit and total volume objectives and is accountable for client retention and revenue growth.

Now, if you were to come on board as our Resident District Manager, we’d ask you to do the following for us:

• Interpret and ensure compliance with policies, procedures and guidelines to promote consistent application within the district
• Ensure District is following Corporate retailing and purchasing programs as well as minimum standards by product category
• With the Controller’s input and collaboration, develop accurate district budgets and forecasts
• Analyze financial statements and flash reports for areas of profit improvement and recommend action
• Provide operational perspective and quantify potential business opportunities, including review of computations and the validation of assumptions, to ensure proper ROI
• Teach operators on how to better understand and use financial statements
• Analyze existing accounts for opportunities to provide better service and generate a better financial return, including the proper optimization of assets
• Establish and maintain effective client contact at the appropriate client level including identifying clients' needs, communicating account progress, promoting new Company programs and ensuring clients are aware of current applicable government regulations
• Client involved with and/or monitor customer and associate satisfaction surveys
• Participate in the sales process, negotiate contracts and approve new business proformas.
• Ensure consistent and equitable administration of human resource policies, procedures and guidelines to facilitate effective employee relations and support the preferred employer focus
• Oversee Health & Safety meetings, work safely, promote safety and maintain a clean work environment
• Recruit, train, assign, motivate, coach, recognize, develop and performance manage team
• Establish and maintain effective community relations

Think you have what it takes to be our Resident District Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. You have:

• Bachelor’s Degree combined with a minimum of 7 years related experience and training; or equivalent combination of education and experience
• Proven ability to lead, motivate, develop and performance manage a team
• Analytical; comfortable working extensively with figures and amounts such as discounts, interest, commissions, proportions, and percentages
• Demonstrated practical problem solving skills
• Strong verbal and written communication and presentation skills
• Proficiency with Microsoft 365 (ie. MS Excel, Word, Access and PowerPoint)

Education Benefits:

We are thrilled to offer an exciting Tuition Waiver Program exclusively for our associates and their families. This incredible benefit covers eligible family members, including spouses and dependents under 25 years of age, and applies to both undergraduate and graduate programs. Invest in your future with us and give your loved ones the gift of education!