Publié il y a 2 mois
Resident Experience Lead (Full Time)
@ Wing Kei Care Centres
Calgary, Alberta
En bref
Wing Kei Care Centres is hiring a full-time Resident Experience Lead to provide hands-on clinical and leadership support to Clinical Managers. The role covers daily supervision of care staff, admissions and care-planning oversight, and liaison among nurses, physicians, families and departments. Schedule is 8 hours a day, 5 days a week, with an on-call rotation that includes evenings and weekends.
Responsabilités :
- Supervise daily care staff and assign duties
- Oversee care plans and direct resident care when needed
- Screen new admissions and support admission, discharge and transfer
- Address resident and family concerns and facilitate emergency decisions
- Coach staff, assist in orientation and participate in committees and CQI projects
Résumé des exigences :
- Registered Nurse or Licensed Practical Nurse with current CRNA or CLPNA registration
- Three years of experience in continuing care
- Current BCLS CPR certificate
- Strong leadership aligned with Wing Kei values
- Ability to assess residents quickly and remain calm in emergencies
- Chinese language ability is an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · ultipro
- Date publiée par l’employeur
- 2026-09-02
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Soins infirmiers et soins personnels |
| Expérience | 3 an(s) et plus |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 |
| Horaire | jour, soir |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Résidence de soins |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur modéré |
| Langues | English, Mandarin, Cantonese |
| Permis et certifications | CRNA, CLPNA, BCLS |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Wing Kei Care Centres
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 17 |
THE OPPORTUNITY
The Resident Experience Lead will provide hands-on leadership in support of the Clinical Managers by facilitating communication between staff and management, supporting frontline staff and providing daily clinical oversight.
THE ROLE
Key Accountabilities
Clinical Supervision
- Provides quality clinical care expected of a standard Registered Nurse or Licensed Practical Nurse.
- Responsible for the daily supervision of Care staff, assignment of duties, and staff support.
- Ensures adherence to care plans during shifts, and may participate in direct resident care if required.
- Screens potential new admissions, facilitates the pre-admission process, and supports the admission, discharge, and transfer of residents.
- Monitors new treatments and new orders written for residents with complex care.
- Participates in care planning discussions during team meetings and resident care conferences.
Administration
- Maintains a working knowledge of departmental standards, policies and procedures. Ensures compliance with policies and procedures.
- Ensures timely and accurate documentation of resident care.
- Addresses resident/ family concerns in a timely manner to ensure satisfaction, reporting to the Manager as appropriate.
- Facilitates decisions during emergencies and different code situations.
- Participates on committees, CQI projects, and other assigned activities.
- Respects and maintains the privacy and confidentiality of residents and staff.
Leadership
- Demonstrates, promotes and advocates the Wing Kei vision, mission and core values.
- Coaches and mentors team members in incidental learning.
- Assists in the orientation of new staff and staff development activities.
- Serves as a liaison among nurses, physicians, resident/ families and other departments.
- Engages families/residents, staff and interdisciplinary teams in promoting collaboration and teamwork.
- Manages conflicts and demonstrates professionalism and effective communication.
- Leads an effective team, encouraging positive, professional behaviors of staff while at work.
THE INDIVIDUAL WHO WILL SUCCEED
- Is aligned with Wing Kei’s vision and mission to continue to deliver excellence in senior care.
- Is a Registered Nurse or Licensed Practical Nurse with current CRNA/CLPNA registration.
- Has 3 years of experience in continuing care.
- Holds a current CPR (BCLS) certificate.
- Exhibits strong leadership skills that are aligned with Wing Kei values.
- Able to quickly and accurately assess residents’ conditions.
- Able to efficiently handle emergencies and remain calm in stressful situations.
- Possesses a caring and sympathetic manner.
- Has excellent organization skills with a strong attention to detail.
- Possesses effective verbal and non-verbal communication skills to work effectively in a multidisciplinary team environment.
- The ability to communicate in Chinese would be an asset.
WORK HOURS: 8 hours a day; 5 days a week. Will be required to join the on-call rotation, which includes evenings and weekends.
Journal
Visible seulement par vous. Conservé sur cet appareil, et dans votre compte une fois connecté.