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Publié il y a 27 jours

Retail Assistant Manager

@ Staples Canada

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Cambridge, Ontario

Temps plein2+ ans d’expérience
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En bref

Staples Canada is hiring a Retail Assistant Manager to lead the store team on customer experience, sales results and team development. The role covers coaching, hiring and performance management, plus inventory and compliance duties. Full-time, with benefits including health and dental coverage, RRSP/DPSP, PTO and performance bonuses.

Responsabilités :

  • Lead and coach the team on customer service and sales
  • Handle escalated customer situations and build business customer partnerships
  • Hire, train, develop and appraise associates
  • Use sales and metrics reports to create action plans
  • Manage inventory, merchandising and brand standards

Résumé des exigences :

  • 2 to 3 years of retail management experience
  • Experience leading, coaching and developing teams
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with strong prioritization

Outils et compétences

Sales and metrics reports

Avantages mentionnés

Assurance maladieSoins dentairesRégime de retraiteCongés payés
Source et dates

Site carrière / système de candidatures · oraclecloud

Date publiée par l’employeur
2026-10-13
Première détection par notre source
2026-10-13
Mise à jour du dossier source
2026-10-16

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineCommerce de détail
Expérience2 an(s) et plus
Expérience en gestion2 an(s) et plus
Gestion d’équipeOui
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur modéré
LanguesEnglish
Avantages mentionnésCongés payés généreux, Régime de retraite, Prime de rendement, Rabais employé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Staples Canada

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Description complète de l’entreprise

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

Abonnés LinkedIn
77 889
Personnes associées sur LinkedIn
4 333
Bureaux déclarés
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Autres noms enregistrés
  • Staples Canada
  • Staples
Spécialités
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Le profil indique une agence de recrutement
Non
Toutes ses offres Site Web

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

ChampValeur
SecteurRetail
Taille10,001+ employees
Siège socialRichmond Hill, Ontario
Type d’organisationPrivately Held
SpécialitésInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Offres sur Jobsy690
LinkedInVoir la page
Description

Some of what you will do

As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and actively seek meaningful partnerships, using curiosity and a solutions mindset to build relationships and drive business growth.
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities will include hiring, onboarding, training, and developing our team with a focus on empowerment and growth.

Specifically, you will

  • Customer Experience: Lead and coach the team to provide exceptional customer service. Engage with customers, offer tailored products and services, and handle escalated customer situations. Provide leadership and guidance to ensure our customer experience is seamless and focused on longer term partnerships, especially with our business customers.
  • Sales Leadership: Drive an inspired and recognition approach through your team to enable strong sales-focused partnerships with our customers. Create an environment through your leadership in which all our Sales Associates can be their best for our customers. Utilize sales and metrics reports to create action plans and achieve business results.
  • Team Development: Attract, train, develop, and engage associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action plans.
  • Operational Excellence: Ensure compliance with Health & Safety, Asset Protection, Privacy, Policies, and Procedures. Manage inventory, merchandising, and brand standards.
  • Communication: Maintain daily communication with the team. Ensure consistency and execution of all sales and customer engagement tools.

Some of what you need

  • 2-3 years of retail management experience, with direct accountability for achieving sales and service targets.
  • Experience in leading, coaching, developing talent, and managing teams with a customer and sales-focused approach.
  • Excellent communication and interpersonal skills; people are inspired by your communication skills.
  • Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.

Some of what you will get

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • PTO and Personal Days
  • Performance bonuses
  • Learning & Development programs
  • And more...

#WorkLearnGrow1

About the Team

At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team

Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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